The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
As Sr Director of PayPal USA Commercial Leader, this executive will be responsible for developing and executing strategic and Commercial initiatives that drive profitable Revenue growth and increase market share across PayPal’s suite of consumer financial products and check out share of wallet in the USA.
Job Description:
**Essential Responsibilities: **
- Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
- Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships
- Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion
- Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships
- Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities
- Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design
- Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making
Minimum Qualifications:
- 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
As Sr Director of PayPal USA Commercial Leader, this executive will be responsible for developing and executing strategic and Commercial initiatives that drive profitable Revenue growth and increase market share across PayPal’s suite of consumer financial products and check out share of wallet in the USA. This leader will play a key commercial role in delivering on business objectives, financial outcomes, and build a strong market presence through integrated, insight-driven strategies and Initiatives. This Sr Director will lead a high-performing team, accountable for Design, sizing and translating strategy into execution, driving business performance, and fostering a culture of accountability and high quality and high sense of urgency execution.
Job Description
Key Responsibilities
- USA Strategic Planning: Develop and execute USA PayPal’s multi-year consumer strategic plan. Own business outcomes by driving higher share of wallet, revenue growth, improving margins, and unlocking new commercial opportunities across consumer product lines.
- Market and Competitive Analysis: Conduct market research and competitive analysis to identify market opportunities, understand consumer behavior, and anticipate competitive threats.
- Campaign and promotions execution: Oversee the planning, development, and execution of integrated marketing campaigns and promotional activities across all media platforms. Manage and coordinate with PayPal’s Marketing team.
- Go-To-Market & Marketing Alignment: Lead the USA go-to-market strategy that drive product adoption, align marketing investments, and maximize checkout share of wallet and financial services market penetration.
- USA Product Roadmap Prioritization: Influence and align product roadmap to turn around USA growth. Identify and prioritize opportunities that enhance customer value and deliver financial impact across the consumer portfolio.
- Operational Excellence & Performance Management: Ensure robust execution of Growth initiatives, establish clear performance measurement frameworks, and optimize operational efficiency.
- Performance Reporting & Communication: Regularly report key performance metrics, financial results, and strategic milestones to senior leadership, ensuring accountability, transparency, and informed decision-making.
- **Team Leadership: **Build and lead a focused, high-impact team responsible for driving PayPal’s consumer USA strategy and execution. Foster a collaborative, inclusive, and high-performance culture grounded in ownership, agility, and results.
Qualifications
- Significant experience leading USA Commercial strategy and execution within consumer-facing technology, payments, fintech, or a related industry.
- Proven track record in collaborating effectively with cross-functional teams, including product, marketing, operations, finance and IT/technology.
- Demonstrated ability to develop and implement strategic initiatives with a full 360 GTM and deliver measurable financial results and customer outcomes.
- Experience working within complex, matrixed organizations, successfully aligning and influencing multiple stakeholders.
- Strong analytical and strategic thinking skills with the ability to interpret data, derive insights, and translate them into actionable monetization plans.
- Excellent communication, presentation, and interpersonal skills; skilled at clearly articulating strategy and influencing senior-level stakeholders.
- Bachelor’s degree required; MBA or related advanced degree preferred.
Ideal Candidate
- Strategic thinker with operational execution excellence.
- Influential collaborator skilled at driving alignment across diverse teams.
- Customer-first leader passionate about delivering exceptional experiences and achieving business growth objectives.
Subsidiary:
PayPal
Travel Percent:
0
- The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
New York City, New York | ($218,000.00 - $323,950.00 Annually)
Additional Location(s) | Pay Range:
No other locations are assigned to this requisition currently.
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
**Commitment to Diversity and Inclusion **
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.