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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Team
Data Platform Services (DPS) is the engineering heartbeat of Salesforce’s internal data ecosystem. We own the Enterprise Data Platform—the unified stack connecting Data 360 (Data Cloud), Snowflake, Tableau, and MuleSoft. Our mission is to accelerate Salesforce’s evolution into an Agent-first enterprise by building paved paths that allow teams to autonomously build trusted data products. We operate as Customer Zero, pushing our own technology to its absolute limits to prove that a converged, forward-looking architecture drives superior enterprise outcomes.
About the Role
We are seeking a visionary Sr. Director of Platform Engineering to lead the Data 360 (Data Cloud) and Visualization portfolios. This is a strategic software engineering role. You will be responsible for treating our internal data platform as a product, enforcing software engineering rigor (CI/CD, automated testing, Infrastructure-as-Code) to eliminate manual toil and fragility.
You will act as the lead for the Customer Zero vision, defining how Data360 should evolve to meet the extreme scale, security, and interoperability requirements of a large enterprise like Salesforce . You will bridge the gap between internal business requirements and the external product roadmap, ensuring that Salesforce Data360 is battle-tested and enterprise-ready.
Key Responsibilities
Platform Engineering & DevOps Maturity (CI/CD & Automation)
- Automated SDLC: Lead the transition from manual, high-privilege production deployments to a fully automated CI/CD Platform Service. Architect pipelines that reduce deployment times from hours to minutes using modern DevOps tooling.
- Test Automation Strategy: Enforce a "Test-Driven" culture for data products. Implement automated regression testing, data quality monitoring (Monte Carlo), and performance benchmarking to catch regressions before they hit production.
- Infrastructure as Code (IaC): Treat infrastructure configuration (Data Spaces, Data Streams, Identity Resolution rules) as code. Ensure all environment configurations are version-controlled, reproducible, and drift-resistant.
- Governance as Code: Embed governance policies (classification, PII detection, retention) directly into the deployment pipeline, ensuring compliance is automated rather than audited manually.
Data 360 Vision & Product Leadership (Customer Zero)
- Product Evolution Partner: Act as the primary engineering counterpart to the Data Cloud Product (T&P) leadership. Use our internal implementation (E360/C360) to validate features like Vector Search, Hybrid Search, and BYOL at massive scale (600M+ records) before General Availability.
- Enterprise Architecture Vision: Define the "North Star" architecture for Enterprise Data Cloud, specifically addressing High Availability (Tier 1a) and Disaster Recovery (15-minute RTO) requirements that enterprise customers demand.
- Feedback Loops: Institutionalize structured feedback loops (QBRs, detailed bug logs, scale testing results) to directly influence the product roadmap, ensuring the platform supports complex enterprise use cases like Zero Copy and Data Mesh.
Visualization Platform Modernization
- Tableau Cloud & Unified Analytics: Lead the engineering strategy for Tableau Next and Unified Analytics, harmonizing the semantic layer across CRM Analytics, Tableau, and Data Cloud to create a single source of truth for metrics.
- Performance & Reliability: Work closely with the Ops Org to ensure that the platform is set up to support Tier 1 Service Level Objectives (SLOs) for the analytics platform (e.g., >99.9% uptime). Automate the detection and cleanup of unused content to optimize cost and performance.
Operational Excellence & Security
- Tier 1a Mission Criticality: Work with Ops Org to Operationalize Data 360 as a Tier 1a platform capable of supporting 24/7 Agentic workloads. Establish a "Follow the Sun" SRE practice with a target Mean-Time-To-Detect (MTTD) of 15 minutes.
- Zero Trust Security: Enforce a "Deny-by-Default" security posture. Implement Attribute-Based Access Control (ABAC) across all Data Spaces and achieve 100% stewardship and classification for high-risk assets.
What We’re Looking For
- Engineering Leadership: 15+ years of experience leading platform engineering teams with a strong focus on DevOps, CI/CD, and Test Automation in complex data environments.
- Salesforce Data Cloud & Tableau Expertise: Deep technical understanding of the Salesforce ecosystem, specifically Data Cloud architecture (DLOs, DMOs, Identity Resolution) and how to optimize it for scale.
- Customer Zero Mindset: Proven ability to translate internal operational challenges into clear, actionable product requirements that shape external software roadmaps.
- Modern Data Architecture: Experience operationalizing Data Mesh principles, Lakehouse patterns (Iceberg), and Zero-Copy architectures.
- Change Agent: A track record of transforming "operations" teams into "platform engineering" teams—moving from ticket-based work to code-based self-service platforms.
Why It Matters
You are not just running a platform; you are building the reference implementation for the future of Salesforce. By solving the hardest engineering challenges internally—scaling CI/CD for Data Cloud, automating governance, and proving Tier 1a reliability—you pave the way for our customers to do the same. You will directly enable the Agentic Enterprise, ensuring that the data fueling our AI agents is trusted, timely, and resilient.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.