Sr. Director, It - AI Innovation and Services

Elastic Elastic · Enterprise · United States · IT

This role leads the enterprise-wide AI strategy and technology deployment, focusing on designing and scaling AI-driven solutions to improve business processes, increase productivity, and reduce operational overhead. The candidate will conduct business process analyses, prioritize AI integration opportunities, and manage a cross-functional team.

What you'd actually do

  1. Design future-state workflows inside the company, using Generative and Agentic AI aligned with business goals, productivity outcomes and user needs.
  2. Design and pilot these solutions and scale successful initiatives.
  3. Conduct deep business process analyses across departments to identify areas for automation, augmentation, or reimagination via AI.
  4. Prioritize high-ROI opportunities for AI integration, with a focus on reducing repetitive manual tasks and improving business delivery.
  5. Deliver measurable improvements in productivity, operational cost reduction, and process velocity.

Skills

Required

  • 15+ years of software engineering experience
  • 8+ years in leadership role
  • 10+ years of consistent achievement in driving engineering, business transformation, strategic advisory, and innovation.
  • Practical experience leading AI, Generative AI, and Agentic AI initiatives aimed at modernizing business functions.
  • Strong technical expertise in agentic AI, workflow automation, orchestration frameworks, and evaluation techniques.
  • Experience designing systems that minimize hallucinations and enforce safe, predictable AI behavior.
  • Hands-on experience with cloud-native AI infrastructure, inference optimization, system wide automation and cost-aware system design.
  • Ability to translate complex AI concepts into practical, mission-ready product capabilities.
  • Strong communication skills and the ability to collaborate effectively across technical and non-technical teams.
  • Apply AI and LLMs to reduce costs, improve process efficiency, and modernize legacy operations.
  • Build and lead a team of AI/ML engineers to develop scalable, production-ready solutions.
  • Experience working with enterprise-level systems and other large-scale data platforms.
  • Exceptional communication, facilitation, and narrative-building capabilities tailored for both technical and business-oriented audiences.

What the JD emphasized

  • Practical experience leading AI, Generative AI, and Agentic AI initiatives aimed at modernizing business functions.
  • Strong technical expertise in agentic AI, workflow automation, orchestration frameworks, and evaluation techniques.
  • Experience designing systems that minimize hallucinations and enforce safe, predictable AI behavior.
  • Hands-on experience with cloud-native AI infrastructure, inference optimization, system wide automation and cost-aware system design.
  • Build and lead a team of AI/ML engineers to develop scalable, production-ready solutions.

Other signals

  • leading enterprise-wide AI strategy
  • designing innovative AI-driven solutions
  • translating strategy into scalable, secure, and measurable services
  • leading a global cross-functional team