Sr. Employee Experience Partner, Rewards & Data

Rivian Rivian · Auto · Plymouth, MI · People

This role focuses on HR operations, specifically in rewards and data management. While it mentions leveraging AI tools to improve efficiency and employee experience, the core function is not building AI models but rather using AI as a tool within HR processes. The role involves managing HR escalations, ensuring data integrity in Workday, and driving process improvements with a focus on automation and AI for streamlining tasks. It requires experience in HR operations, total rewards, or global mobility, with technical savvy in Workday and ServiceNow, and an interest in AI for operational challenges.

What you'd actually do

  1. Serve as the primary escalation point for employees and managers regarding complex inquiries in compensation, equity, payroll, global mobility, and benefits.
  2. Execute and oversee Workday transactions and lead comprehensive data audits to ensure the highest level of accuracy across our core people system.
  3. Partner closely with our Centers of Excellence (COEs) partners to identify friction points and drive process improvements, with a specific focus on increased automation and efficiency for scale.
  4. Lead the introduction and implementation of enhancements featuring AI tools to streamline repetitive tasks and enhance the speed of service delivery and quality.
  5. Use data to inform stakeholders to create and curate high-quality content for self-service resources, guides, and FAQs designed to empower employees and drive inquiries toward Tier 1 or automated solutions.

Skills

Required

  • 3+ years of experience in HR in one or more of the following areas: total rewards, global mobility, HR operations, or a leadership advisory role.
  • Proficiency in Workday and ServiceNow
  • A practical understanding of compensation, equity, relocation, immigration, and benefits compliance
  • An analytical mindset capable of distilling complex data into simple, actionable insights
  • Experience building toolkits, guides, or training materials that make complex people processes easy to understand.
  • Minimum of 3+ years of experience building and maintaining custom Workday reports.

Nice to have

  • a strong interest in leveraging AI to solve operational challenges
  • passion for process enablement
  • Comfort navigating a fast-moving, matrixed environment while managing multiple priorities with precision.
  • A desire to build from the ground up, iterate on current processes, and constantly seek out "the better way".

What the JD emphasized

  • AI tools to streamline repetitive tasks
  • leveraging AI to solve operational challenges
  • strong interest in leveraging AI to solve operational challenges