Sr Engagement (project, Delivery) Manager - Higher Education

Workday Workday · Enterprise · United States · Remote

Workday is seeking a Sr. Engagement Manager for their Higher Education practice. This role involves managing customer deployments of Workday's enterprise SaaS solutions, guiding them through the implementation lifecycle, solution delivery, and issue management. The Engagement Manager will be responsible for a portfolio of project engagements, ensuring successful implementation, managing to budget, and maintaining client relationships. The role requires significant experience in project management, ERP solutions (preferably Workday), and knowledge of HCM, Financials, or SIS business areas.

What you'd actually do

  1. Project manage one or more Workday product implementations concurrently
  2. Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
  3. Provide guidance and mentoring to Professional Services resources working on your implementations
  4. Ensure projects are properly planned and staffed
  5. Manage and measure project performance using appropriate tools and techniques

Skills

Required

  • Project management
  • ERP solution implementation
  • Customer relationship management
  • Budget management
  • Team leadership
  • Consulting experience
  • SaaS solutions

Nice to have

  • Experience in project management incorporating financial business processes and financial reporting
  • Experience overseeing 3rd parties on a project
  • Business development experience
  • Previous service sales experience
  • Functional (business) and technical experience

What the JD emphasized

  • Demonstrable experience (6+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.
  • Prior consulting experience (6+ years) either as an internal consultant or with a consulting/software company.
  • Experience implementing (6+ years) Workday, Oracle, PeopleSoft, SAP, Ellucian or a similar application.
  • Working knowledge (4+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.