Marcom is the creatively led global team that shapes Apple’s consumer-facing marketing. We ensure the flawless development and execution of world-class communications across every touchpoint. Every day, hundreds of millions of people engage with Apple through our work — discovering, learning, and connecting with products they love. We define the strategy and creative that make those interactions simple, engaging, and distinctly Apple.
The Interactive Experiences group designs the end-to-end digital experience of Apple’s marketing and product ecosystem — across web, app, in-store, and emerging platforms. We work across disciplines and organizations to craft experiences that connect customers meaningfully with Apple’s products and services.
Description
The Experience Designer crafts the connective tissue between the customer and Apple’s products across its digital ecosystem. Working closely with creative and technical partners, they define journeys, interactions, and design systems that bring clarity and delight to every touchpoint. They have equal parts strategic curiosity and craft excellence, to make the complex feel simple.
Responsibilities
Define and lead Strategy and UX from concept through delivery, aligning business goals, customer needs, and design direction. Present strategies, concepts, and design rationale clearly to partners and leadership. Create clear and compelling UX documentation, including user flows, sitemaps, wireframes, and interactive prototypes. Leverage analytics, user testing, and customer insights to inform, validate and refine design decisions. Collaborate closely with writers, designers, developers, and producers to develop clear and effective UX solutions. Guide the user experience direction for a broad audience, advocating for user needs throughout the project lifecycle. Iterate on designs rapidly based on feedback, research, and evolving project needs.
Minimum Qualifications
At least 7 years of experience in digital product, service, experience design or a similar field. Demonstrated strength in both experience strategy and design execution, supported by a portfolio of thoughtful, high-impact work. Bachelor’s degree.
Preferred Qualifications
Expertise in planning and synthesizing user research to uncover insights and opportunities, and translating them into actionable frameworks and design direction. Experience planning and facilitating workshops to gain alignment, uncover insights, and drive clarity across creative and business teams. Strong experience developing end-to-end customer journeys and defining product or platform visions. Deep understanding of content strategy, system design, usability, analytics, and information architecture, with the ability to connect customer insights to business goals. Exceptional ability to articulate complex UX concepts and design rationale clearly and persuasively to stakeholders at all levels. Meticulous attention to detail and the ability to produce highly refined and annotated wireframes, prototypes, and user flows.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $146,800 and $274,500, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
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Apple accepts applications to this posting on an ongoing basis.