Sr Healthcare Solutions Business Analyst

Johnson & Johnson Johnson & Johnson · Pharma · Danvers, MA +1

This role focuses on designing, developing, and maintaining Tableau dashboards to track KPIs and produce actionable insights for Healthcare Solutions teams. It involves establishing KPI definitions, dashboard governance, and data quality checks, as well as cross-functional alignment with IT and Commercial functions. The analyst will partner with the CRM team to improve business processes and translate business questions into analytics requirements, performing ad-hoc analyses and presenting findings to stakeholders. The role also includes providing training, documentation, and support for leadership with business reviews and data storytelling, while ensuring compliance with data privacy and security policies.

What you'd actually do

  1. Design, develop, and maintain Tableau dashboards and visualizations that track KPIs and produce actionable insights
  2. Establish and maintain KPI definitions, dashboard governance, and data quality checks; drive continuous improvement of data processes and instrumentation
  3. Cross functional alignment with Information Technology & Commercial functions to ensure alignment on business reporting
  4. Partner with CRM team to maintain and continuously improve business processes that track activities and impact of the Healthcare Solutions teams
  5. Partner with the Healthcare Solutions team to translate business questions into analytics requirements and implement scalable solutions

Skills

Required

  • Tableau
  • Salesforce.com
  • Excel
  • External market data analysis
  • Healthcare industry experience

Nice to have

  • Tableau certification
  • Salesforce Administrator or Salesforce Analytics experience
  • ETL tools (Alteryx, Dataiku)
  • Cloud data warehouses (Snowflake, Redshift, Azure)
  • Statistical analysis
  • Predictive modeling techniques
  • BI governance
  • Dashboard lifecycle management

What the JD emphasized

  • Proven experience building interactive dashboards in Tableau (Tableau Desktop and Server/Online)
  • Experience with external market data (e.g., Definitive Healthcare, IQVIA, DocNexus)
  • Experience in medical devices, healthcare services, or life sciences
  • Hands-on experience with Salesforce.com
  • Advanced Excel skills (pivot tables, formulas, data modeling)