Sr. Manager

Visa Visa · Fintech · Bengaluru, India, IN

Senior Manager for Bangalore VDP org, part of VCXP team, responsible for client onboarding. The role will deliver a multi-year roadmap leveraging GenAI and Agentic AI capabilities to accelerate knowledge discovery, issue resolution, and integrate AI-powered tools into the client onboarding experience for predictive search, context-based knowledge delivery, and personalized virtual assistance. The manager will lead and mentor teams, foster technical excellence, and drive adoption of GenAI to accelerate delivery of new payment flows, deepen client relationships, and diversify revenue streams.

What you'd actually do

  1. Deliver a multi-year roadmap that leverages Gen-AI capabilities to accelerate knowledge discovery and issue resolution, driving value to clients and to our business.
  2. AI-powered tools will be integrated into Client onboarding experience to redefine access and consumption of Visa assets, through predictive search capabilities, context-based knowledge delivery, as well as personalized virtual assistance.
  3. lead and mentor teams delivering innovative solutions, fostering a culture of technical excellence, and driving adoption of GenAI to accelerate delivery of new payment flows, deepen client relationships, and diversify Visa’s revenue streams.
  4. Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability
  5. Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings

Skills

Required

  • design artifacts
  • develop best-in-class software solutions
  • product quality improvements
  • service technology
  • new business flows
  • robust and scalable products
  • gather and refine requirements
  • develops and designs moderately advanced architect solutions
  • domain expertise
  • user documentation
  • standard processes
  • development and delivery of new features
  • front-end code (e.g. HTML, CSS, and JavaScript)
  • user interface design
  • back-end (e.g. Python, Java, C++, PHP) code
  • Application Program Interfaces (APIs)
  • database software

Nice to have

  • Knowledge of and ability to develop front-end code (e.g. HTML, CSS, and JavaScript) in support of package and product development.
  • Knowledge of user interface design, which is the interaction where users and computers interact.
  • Knowledge of and ability to develop back-end (e.g. Python, Java, C++, PHP) code in support of package and product development.
  • The ability to develop and utilize Application Program Interfaces (APIs), a set of routines, protocols, and tools for building software applications that specify how software components should interact and are used when programming graphical user interface (GUI) components.
  • Knowledge of and the ability to use database software (e.g., applications, web-based applications, information systems) to maintain, modify, and output data.

What the JD emphasized

  • GenAI adoption within engineering teams
  • Agentic AI

Other signals

  • GenAI capabilities
  • Agentic AI
  • predictive search
  • context-based knowledge delivery
  • personalized virtual assistance