Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Sr. Manager, Control Testing
The Card Risk Process Excellence Team is currently hiring for a Senior Manager that will take our Well Managed transformation to the next level by leading the critical Card Controls Testing function, furthering the top-notch brand that Card Risk has built. This Senior Manager will be responsible for the development and execution of the controls testing methodology for Card in alignment with the Enterprise Control Standard and our internal framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities. As a key member of the Well Managed Program, this role will collaborate with smart and passionate leaders to deliver results that have a direct impact on the company’s bottom line. This is a critical role with high visibility across the Card organization, partner divisions, and second and third lines across the enterprise.
Core capabilities for this foundational role include
- a strong strategic mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs.
- This role requires the ability to lead teams both directly and indirectly to deliver high-quality value, to exhibit great judgment in solving challenging problems, and to leverage deep subject matter expertise to provide independent evaluation of the health of our control ecosystem.
- This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.
- Successful candidates will demonstrate a proven track record of controls testing execution and oversight; project and program delivery; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders.
- This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value.
- The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability.
Responsibilities of this role include but are not limited to:
- Serving as a people leader for a team of associates and non-associates
- Designing, developing, and continuously evolving the Card controls testing methodology, while also autonomously driving the program to evaluate effectiveness of Card controls in adherence with the methodology
- Partnering cross-functionally with program customers and program assessors to provide strategic and tactical thought-partnership to effectively drive and evolve delivery
- Providing strategic direction to project teams, peers, and stakeholders to drive results, solve problems, and influence outcomes
- Building relationships and collaborating with key stakeholders
- Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem
Basic Qualifications:
- Bachelor’s Degree
- At least 3 years of experience in control testing or Internal Audit\
- Open to working in a hybrid set up.
- Willing to work in Alabang.
- Flexible with a mid shift or night shift schedule
Preferred Qualifications:
- Master's or MBA Degree
- 3+ years of Corporate Management Consulting experience
- 3+ years of Financial Services industry experience
- 3+ years of regulatory compliance or credit experience
- 3+ years of People Management experience
- 5+ years of Risk Management experience
- 5+ years of controls testing experience
- 5+ years of Project Management experience
- PMP certification
- Lean, Agile or Six Sigma certification
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).