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The Senior Manager, Credit & Fraud Solutions Architecture role is responsible for assessing and defining the architectural vision of Tier 1 and Tier 2 end to end solutions for Fraud, Credit, and Collections decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure. This role plays a critical, technical role leading scoping discussions, determining tech feasibility, contributing to the vision and overall delivery of the strategy. This role combines technical expertise, strategic vision, and thought leadership to enhance system performance, improve process efficiencies, and drive the integration of emerging technologies.
Senior Manager is also responsible for attracting, hiring, retaining a high performing, team of Software Configuration owners, other members of technical staff, and Managers to support products and platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with partner organizations, dependent IT engineering teams, and supporting vendors.
Job Responsibilities:
- Review and recommend technical direction to optimize the integrity and adaptability of the technical design throughout the solution’s lifecycle. Champion privacy, data protection, and regulatory compliance (including PCI, GLBA, CFPB, and Reg E) across consumer facing FinTech platforms. Ensure secure architecture and data design for customer onboarding, credit decisioning, account servicing, and financial transactions.
- Maintain system documentation, architecture blueprints, and technical standards to guide development and cross-team partnerships. Gain expert-level knowledge of product architecture and workflows through active project involvement. Participate in code reviews to uphold high-quality releases and maintain best practices. Engage and voice with multiple vendors, advocating for feature and functionality enhancements in future product releases.
- Partners with cross-functional teams, including Strategy, Fraud, Business, and IT Production Support, to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/workstreams.
- Effectively manage technical product teams by providing direction, developmental feedback, coaching, and the necessary tools to ensure success. This includes conducting performance reviews, career development planning, and assigning responsibilities with increasing levels of accountability.
- Foster a culture of innovation by encouraging the ‘productization’ of solutions for scalable and repeatable success. Manages the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively defines solutions to those challenges.
Education and Work Experience:
- Bachelor's Degree in Computer Science, Software Engineering, IT or related degree. (Required)
- 7-10 years experience Relevant Product Management experience in an Agile software product development environment. (Required).
- 7-10 years experience with Enterprise Systems Architecture (Required)
- 5-7 years experience with Financial Services, FinTech credit decisioning platforms/solutions (FICO, EXP, TU, EQF) (Required)
- 2-4 years experience in a leadership role. (Required)
- 2-4 years experience of managing teams of 5 or more resources in direct reporting relationship in a Product Management organization. (Preferred)
Knowledge, Skills and Abilities:
- Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
- Agile Project Management - Experience with Agile backlog/project management tools. (Required)
- Configuration - Expertise in configuring and testing decision engines (eg: FICO Platform, Experian PowerCurve), or similar platforms. (Preferred)
- Languages - Knowledge and proficient use of Java, JavaScript, and NoSQL Experience with NoSql technologies such as Aurora (Preferred)
- Scripting - Advanced scripting skills in at least one of the following: Python, Perl or Shell and willingness to learn new technologies. Experience with Source Code Management Tools. (Preferred)
- Testing - Experience with Performance. Load, Stress and Scalability Testing Implementation of automated testing frameworks (Preferred)
- Testing - Implementation of automated testing frameworks (Preferred)
- Cloud Architecture - Broad awareness of open source & AWS Cloud technologies (Required).
#LI-Corporate
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Base Pay Range: $142,900 - $257,800
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ324580¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out _www.t-mobilebenefits.com_.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.