Sr Manager, Customer Offerings

Johnson & Johnson Johnson & Johnson · Pharma · Santa Clara, CA +4

This role is for a Sr Manager, Customer Offerings at Johnson & Johnson, focusing on developing and managing commercial deal offerings such as pay-per-use, leasing, and structured financing models. The role partners with Sales and Finance to create customer-centric offerings, supports capital sales planning, and tracks offering performance. It requires experience in customer offerings, capital sales support, commercial finance, or pricing strategy.

What you'd actually do

  1. Develop and manage OTTAVA deal offerings, including PPU, leasing, and alternative capital models.
  2. Support capital sales planning with territory insights, financial structures, and customer value analysis.
  3. Partner with Deal Strategy, Pricing Ops, and Finance to validate feasibility and profitability of offerings.
  4. Educate Sales and KAM on offering structures, approval requirements, and customer positioning.
  5. Track offering performance and market adoption; recommend innovations to enable growth.

Skills

Required

  • 7+ years in customer offerings, capital sales support, commercial finance, or pricing strategy.
  • Strong financial modeling and customer-value analysis capability.

Nice to have

  • Brand Marketing
  • Brand Positioning Strategy
  • Business Alignment
  • Business Storytelling
  • Business Valuations
  • Cross-Functional Collaboration
  • Customer Intelligence
  • Data Analysis
  • Data-Driven Decision Making
  • Digital Strategy
  • Execution Focus
  • Financial Analysis
  • Go-to-Market Strategies
  • Industry Analysis
  • Market Research
  • Negotiation
  • Organizing
  • Problem Solving
  • Product Development Lifecycle
  • Product Portfolio Management
  • Product Strategies
  • Program Management
  • Strategic Thinking
  • Tactical Planning
  • Technical Credibility