Sr. Manager, Field Engineering (specialist)

Databricks Databricks · Data AI · VA · Remote · Field Engineering - FE Direct Enterprise

This role is for a Sr. Manager, Field Engineering (Specialist) at Databricks, focusing on expanding the Databricks lakehouse within the Retail, Consumer Goods & Travel/Hospitality GTM vertical. The manager will lead a team of Specialist Solutions Architects (SSAs), focusing on enterprise software, big data/analytics, data engineering, and data science. The role involves a mix of pre-sales (70%) and post-sales (30%) activities, partnering with sales to drive revenue and customer success. Key responsibilities include growing and maintaining the SSA team, managing hiring pipelines, crushing sales targets by building technical points of view, establishing the lakehouse architecture, identifying use cases, validating consumption demand, and acting as trusted advisors. The role also emphasizes driving customer success, establishing executive alignment, and fostering positive team morale and work-life balance.

What you'd actually do

  1. You will grow a team of Specialist Solutions Architects for a company in high-growth mode.
  2. You will maintain a hiring pipeline for ongoing hiring needs throughout the year.
  3. Crush your region's sales target - by partnering with your SA team on how to build a comprehensive technical point of view to establish the lakehouse architecture across a wide array of business units, identify valuable business-impacting use cases and validate consumption demand, and establish themselves as trusted advisors by building strong relationships with technical partners.
  4. Make your customers in your region extremely successful by driving priorities with sales and alignment with the other databricks technical functions (Specialist, PS and CS)
  5. Establish relationships across the business to make your customers and team successful.

Skills

Required

  • Experience in the data space with a technical product (i.e. data warehousing, big data, or machine learning)
  • Experience leading technical pre-sales teams
  • Hiring, onboarding, and supporting pre-sales professionals
  • Building a territory
  • Up-selling strategic accounts
  • Exceeding annual quotas
  • Leading a team through best practices for technical account strategy, architecture discussions, and solution advocacy in a customer environment
  • Hiring candidates, ramping them up to be successful, and promoting them into larger roles
  • Creating positive morale for the team, establishing work-life balance and helping foster a healthy and productive working relationship within the team and between Field Engineering, Sales, and other important internal partners
  • Experience working with other teams such as Sales, Product Management, Industry Got to Market and Customer Success
  • Driving executive alignment in accounts that guides strategic data infrastructure decisions and establish partnerships through adoptions and growth

Nice to have

  • Databricks lakehouse expansion
  • Retail, Consumer Goods & Travel/Hospitality (RCT) GTM vertical
  • enterprise software
  • big data/analytics
  • data engineering
  • data science

What the JD emphasized

  • 5+ years of experience in the data space with a technical product (i.e. data warehousing, big data, or machine learning).
  • Experience leading technical pre-sales teams - hiring, onboarding, and supporting pre-sales professionals, building a territory; up-selling strategic accounts; and exceeding annual quotas.
  • Lead a team through best practices for technical account strategy, architecture discussions, and solution advocacy in a customer environment.