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Job Overview This role leads a team of frontline Account Executives to develop and execute sales strategies for Local Government customers. It focuses on driving new sales, customer retention, channel metrics, and delivering customer solutions within the government sector. The role requires leveraging government industry experience to motivate and coach the team toward achieving performance goals. Success is measured by meeting sales targets, maintaining customer satisfaction, and fostering strong client relationships. The work impacts organizational revenue growth and strengthens partnerships with government clients and stakeholders.
Job Responsibilities:
- Develop and implement sales strategies to generate revenue and identify market opportunities within the Local Government sector
- Collaborate with cross-functional teams to identify retention opportunities and maintain the existing customer base
- Hire, coach, and mentor Account Executives to achieve productivity goals and support deal closures
- Provide ongoing training and performance evaluations to ensure team motivation and capability
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
- High School Diploma/GED (Required)
- 2+ years experience in direct sales management (Preferred)
- 2+ years experience in the Local or State Government industry (Preferred)
- 2+ years experience managing a team (Preferred)
- 4+ years business markets sales experience (Preferred)
Knowledge, Skills and Abilities:
- Local Government Procurement Expertise in navigating the procurement processes specific to local government entities. This includes understanding regulations, compliance requirements, and the ability to develop and submit competitive proposals. (Required)
- Strategic Leadership Proven ability to lead and inspire teams towards achieving strategic goals. This involves setting clear objectives, making informed decisions, and fostering a culture of innovation and accountability. (Required)
- New Customer Acquisitions Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth. (Required)
- Management Ability to hire, coach, and mentor team members. This involves recruiting top talent, providing ongoing training and development, conducting performance evaluations, and offering support to ensure the team is motivated and equipped to achieve their targets. (Required)
- Account Management and Sales Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction. (Required)
- Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
- Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
- Problem Solving and Analysis Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making. (Required)
- Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
- CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
Licenses and Certifications:
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No): Yes
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $197,800 - $356,700, inclusive of target incentives
Base Pay Range: $138,460 - $249,690
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ352769¶dox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out _www.t-mobilebenefits.com_.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.