Sr. Manager, Project Management - Card Partnerships (Hybrid)
As a Senior Manager, Project Manager at Capital One, you will apply your project, program management and analytical skills to major company challenges. You will lead a team with world-class professionals to develop and deliver strategies and projects that ultimately impact the bottom line. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
In this Senior Manager role, you will lead initiatives in the Partnerships business supporting commercial and consumer partners and customers including launches and conversions. You will apply your project and analytical skills to partner with Product, Tech, Operations, and General Managers to deliver the best customer experiences for our Partnership customers
General Responsibilities:
- Strategic Leadership & Execution: Develop business strategies to drive growth and improve customer experience success for Capital One, adapting to shifting consumer and regulatory behavior.
- Project Management: Lead and manage horizontal and vertical projects, including launches and conversions, that benefit specific partners or organizational-wide initiatives.
- Cross-LOB Coordination & Program Management: Coordinate across Partnerships, the Card business, and other LOBs, leveraging best practices and capabilities for our partner customers and strategic imperatives. Oversee and manage multiple projects and programs concurrently.
- Stakeholder Engagement: Drive positive engagement with internal and external partners through effective communication, managing expectations, and proactively mitigating risks/issues. Develop business cases to articulate the value of strategies and project ideas.
- People Leadership: May manage and develop a team of associates or serve as an individual contributor. Coach and mentor associates throughout the organization with a goal of developing and retaining talent at Capital One.
Key Competencies:
- Proven Strategic & Analytic Orientation: Demonstrated ability to drive decision-making and problem-solving using rigorous analytics and strong quantitative skills, complementing conceptual thinking.
- Strong Business Judgment, Leadership, and Integrity: Proven track record as a tenacious decision-maker, bringing a healthy, aggressive, yet responsible approach to business.
- Exceptional Executive Communication Skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
- Collaborative Teamwork: Ability to build strong internal and external client relationships, incorporating multiple perspectives into problem-solving, arbitrating competing interests, and identifying appropriate solutions.
- Technical Partnership: Proven ability to seamlessly partner with Product and Tech teams to identify solutions, expand automation, and maintain infrastructure stability.
Basic Qualifications:
- Bachelor’s Degree or Military Experience
- At least 4 years of experience in Project Management
- At least 3 years of Relationship Management experience
- At least 3 years of experience in People Management
- At least 2 years of experience in qualitative and quantitative analysis
Preferred Qualifications:
- Master’s Degree or MBA
- 5+ years of experience in Project Management
- 4+ years of experience supporting, partnering and interacting with internal and external business clients
- 4+ years of experience in People Management
- 3+ years of experience in qualitative and quantitative analysis
- 2+ years of experience with project management platforms (JIRA, MS Project, Confluence)
- PMP, Lean, Agile or Six Sigma certification
- Strong communication, problem solving and collaboration skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $161,500 - $184,300 for Sr Manager, Project Management
McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management
Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).