Sr. Manager, Project Management - Card Partnerships (Hybrid)
As a Senior Manager, Project Manager at Capital One, you will apply your project, program management and analytical skills to major company challenges. You will lead a team with world-class professionals to develop and deliver strategies and projects that ultimately impact the bottom line. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
In this Senior Manager role, you will lead initiatives in the Partnerships business supporting commercial and consumer partners and customers. You will apply your project and analytical skills to partner with Product, Tech, Operations, and General Managers to continuously improve the customer experience for our Partnership customers and remove friction points with new product development and conversion launches. You will provide operational support to existing partners and internal general manager teams to build and maintain well-managed operations, grow our business with partners, and ensure well-run and efficient processes.
General Responsibilities:
- **Strategic leadership: **Develop business strategies that will drive growth and improved customer experience success for Capital One in the face of shifting consumer and regulatory behavior
- **Business ownership: **Have an ownership mindset and build and deliver on strategic planning with a 6-12 month horizon
- Leadership: May manage and develop a team of associates. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
- **Project: **Develop business cases to articulate the value behind business strategies and project ideas. Lead and manage horizontal and vertical projects that benefit specific partners or organizational-wide initiatives
- **Execution: **Coordinate across Partnerships, the Card business, and other LOBs on efforts that leverage best practices and capabilities for our partner customers and strategic imperatives. Oversee multiple projects and programs concurrently
- Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytical risk management
- Strong business judgment, leadership and integrity: Should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
- **Solid people leadership experience: **Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
- **Strong executive communication skills: **Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
- **Teamwork: **Track record of building strong client relationships, internally and externally. Ability to incorporate multiple perspectives into problem solving and arbitrate competing interests and priorities to identify the appropriate solutions. Constantly reaches out to partner teams to gain additional insights, rally support, and elevates the entire team. Works seamlessly with Product and Tech teams to identify solutions, expand automation, and maintain stability with infrastructure supporting the business.
Basic Qualifications:
- Bachelor’s Degree or Military Experience
- At least 4 years of experience in Project Management
- At least 3 years of Relationship Management experience
- At least 3 years of experience in People Management
- At least 2 years of experience in qualitative or quantitative analysis
Preferred Qualifications:
- Master’s Degree or MBA
- 5+ years of experience in Project Management
- 4+ years of experience supporting, partnering and interacting with internal and external business clients
- 4+ years of experience in People Management
- 3+ years of experience in qualitative or quantitative analysis
- 2+ years of experience with project management platforms (JIRA, MS Project, Confluence)
- PMP, Lean, Agile or Six Sigma certification
- Strong communication, problem solving and collaboration skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $161,500 - $184,300 for Sr Manager, Project Management
McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management
Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).