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Job Category
Software Engineering
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role:
We are looking for a Senior Manager to join our Hyperforce Runtime Platform - Test Infrastructure Automation and Management team!
This person will plan and direct activities to build, support & grow Test Infrastructure Automation Services for GCP, and enhance developer productivity through AI. You will drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineers. Make critical decisions that contribute to the success of the product and be proactive in foreseeing issues and resolving them before they happen.
Responsibilities:
• Empower the delivery team to self-prioritize. Be a multiplier and have a passion for team and team members’ success. Provide technical guidance, career development, and mentoring to team members.
• Maintain high morale and motivate the delivery team to go above and beyond. Vocally advocate for technical excellence and help the teams make good decisions. Participate in architecture discussions and planning.
• Maintain and encourage company culture by interviewing and hiring only the most qualified individuals. Occasionally chip in on development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product, as well as to keep technical competence sharp.
Required Qualifications:
• 10+ years of industry experience, with 3+ years in a people leadership role managing successful software engineering teams.
• Expertise with Infrastructure Management services in the Kubernetes ecosystem, hands-on knowledge of Service Mesh architecture and Networking fundamentals are desired.
• Working knowledge of Release Management concepts and cloud-based CI/CD tools such as Spinnaker and GitLab.
• Proven ability to manage stakeholders and relationships within a highly matrixed organizational structure.
• Proficiency in software development methodologies, technologies, and tools, with proven success in leading and delivering large-scale initiatives in collaboration with cross-functional teams.
• Strong experience with public cloud platforms such as GCP, AWS or Azure.
• Strong knowledge of infrastructure and automation.
• Experience and passion for service ownership, building reliable, self-healing services.
• Experience working in a complex team environment, with the ability to deliver under pressure and dependency constraints.
• Experience with Scrum or other agile development methodologies, with a strong focus on code quality and delivering secure code.
Preferred Qualifications:
- Good programming background, ideally with experience in Python and AI automation tools.
- Excellent verbal and written communication skills, along with strong organizational and time management abilities.
- Proven ability to navigate team dynamics, resolve conflicts, and facilitate career development discussions.
- Minimum Education Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or related field of study, and two (2) years of experience in job offered or in any occupation in related field OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or related field of study, and five (5) years of progressively responsible experience in job offered or in any occupation in related field. A related technical degree required (Computer Science, Engineering (any field)).
LI-Y*
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.