Sr. Manager, Strategic Business Planning & Operations

Visa Visa · Fintech · Foster City, CA

This role supports the execution of key business priorities within Visa's Global Data Team, focusing on operational excellence, business analysis, reporting, and governance for Product and Technology scrum teams. It involves stakeholder management, metric tracking, and project leadership within the payments ecosystem, with exposure to Data & AI innovation.

What you'd actually do

  1. Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  2. Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  3. Act as a trusted advisor to the Head of Business Planning and Operations, providing expert guidance on products, platforms, and data initiatives
  4. Lead internal tracking, monitoring, and reporting of key operational metrics for productivity and efficiency across Product and Technology teams
  5. Synthesize key information and develop internal presentations for the Global Data Leadership team related to business operations performance

Skills

Required

  • Strong analytical, strategic and collaborative skills
  • Meaningful operational experience
  • Ability to navigate a complex, matrixed organization
  • Leadership skills
  • Professionalism
  • 8+ years of relevant work experience with a Bachelor's Degree or 5+ years with an Advanced Degree or 2+ years with a PhD
  • Visa or payment industry experience
  • Product operations or business analytics experience
  • Agile methodology understanding
  • Exceptional written and verbal communication skills
  • Strong business acumen
  • Demonstrated leadership capabilities
  • Strategic mindset
  • Analytical thinking
  • Intellectual rigor
  • Ability to synthesize relevant data
  • Produce sound analysis
  • Draw meaningful insights
  • Proven ability to partner, communicate, and manage/navigate across functions and teams
  • Facilitating conversations to drive decision-making
  • Team player
  • High degree of collaboration
  • Holding self and others accountable for measurable high quality, timely, and effective deliverables
  • Self-motivated
  • Solution-oriented individual
  • Resourceful problem-solver
  • Ability to handle multiple projects simultaneously
  • Highly organized
  • Strong attention to detail
  • Ability to work in a fast-paced and dynamic environment
  • Adapt to changing priorities
  • Exemplifies Visa Leadership Principles

Nice to have

  • 9+ years of relevant work experience with a Bachelor's Degree or 7+ years with an Advanced Degree or 3+ years with a PhD

What the JD emphasized

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • Visa or payment industry experience with understanding of consumer card payment solutions
  • Product operations or business analytics experience with understanding of agile methodology