Overview
In this role, you will be responsible for factory startup, transfer, qualification, and sustaining manufacturing processes for Microsoft Surface and XBOX devices. You will solve complex manufacturing challenges that impact product quality, cost, and delivery, and partner closely with Mechanical, Quality, Test Engineering, and manufacturing partners to enable successful product launches and sustained performance through end of life.
With minimal input and guidance from senior engineers, the candidate will:
- Read component, sub-component, and device specification sheets, and interpret moderately complex requirements needed to produce, assemble, and/or qualify hardware features.
- Use predictive modeling techniques to inform and optimize manufacturing process design decisions for a well-defined product, part, component, sub-assembly, or final assembly.
- Independently build and validate products, components, or assemblies, and maintain regular contact with factories and suppliers to drive yield improvements and continuous improvement initiatives in mass production and/or repair processes.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
Responsibilities
- Ability to work independently, directing and setting priorities for manufacturing partners to solve complex design, manufacturing and material challenges.
- Drive cost reduction and yield improvement initiatives.
- Partner early with NPI teams to identify design, process, and tools that are new, unique, or difficult and resolve manufacturing challenges by following DFx best practices and principles while staying current and versed in emerging technologies, materials, methods and manufacturing processes.
- Work closely with manufacturing partners to develop new or improved assembly fixtures and automation systems to enhance product quality and production efficiency.
- Communicate clearly with peers and leadership by distilling complex technical issues, outlining options, and presenting data‑backed recommendations
- Perform regular process audits to ensure factory executes based on defined specifications and procedures.
- Collaborate with cross-functional teams to identify manufacturing process risks and challenges and provide technical solutions to resolve and mitigate while meeting schedule, cost, and performance-related objectives.
- Generate best practices guidelines and documentation that improve future product development and sustaining efforts.
Qualifications
**Required Qualifications: **
- Master's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 4+ years experience in a manufacturing environment /repair
- Experience with mechanical or enclosure manufacturing processes.
- Working knowledge of SPC, MSA/GRR, root cause analysis, FMEA, DOE, and reliability testing.
- Experience using statistical analysis tools (e.g., JMP, Minitab).
- Strong problem‑solving skills and ability to use manufacturing and field data to drive quality improvements.
- Excellent oral and written communication skills in English. Mandarin and Vietnamese will be a plus.
Preferred Qualifications:
- Proficiency with 3D design tools and other CAD suites such as Pro-E/Creo or SolidWorks.
- Patent or track record of engineering excellence.
- Design for Manufacturability, Failure/Data Analysis, Design of Experiments and statistical analysis using Six Sigma principles.
- NPI (New Product Introduction) and manufacturing operations experience.
- Experience with high accuracy automation system development and qualification.
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**