Sr. Marketing Operations Manager - Global Lead Flow

Samsara Samsara · Enterprise · CA · Remote · Marketing Systems & Intelligence

This role is for a Sr. Marketing Operations Manager focused on optimizing the global lead funnel for an enterprise AI company. The primary responsibility is to own the end-to-end lead lifecycle, from ingestion and routing to enrichment and SLA governance, with a focus on improving speed, accuracy, and conversion rates. The role involves driving lead-to-opportunity performance through analysis and execution of improvement initiatives, building scalable processes, and enabling funnel visibility through reporting. A key aspect is leveraging AI and automation to enhance lead flow tasks and integrating these into standard operating procedures. The role requires strong analytical skills, stakeholder management, and experience with marketing automation and CRM systems like LeanData and Salesforce.

What you'd actually do

  1. Own the global lead funnel architecture. Take end-to-end ownership of lead ingestion, routing logic, channel setup, data enrichment, and SLA governance — continuously iterating to improve speed, accuracy, and conversion.
  2. Drive lead-to-opportunity performance. Conduct regular analyses of funnel conversion rates across regions and segments; translate findings into prioritized improvement initiatives and lead their execution through to measurable impact.
  3. Build for scale, not just for today. Design and implement scalable process and systems improvements that anticipate Samsara's continued growth across markets — solving problems at the root, not the surface.
  4. Enable funnel visibility. Build and maintain reporting that gives marketing and sales leadership clear, reliable insight into pipeline generation performance; surface trends, anomalies, and opportunities proactively rather than reactively.
  5. Be the operational backbone of our GTM engine. Maintain deep, trusted working relationships across Sales, Sales Operations, Account Development, Marketing, and Engineering; serve as the go-to operational counterpart who can communicate clearly across technical and non-technical audiences alike.

Skills

Required

  • 6+ years of experience in Marketing Operations, Sales Operations, Business Systems, Analytics, or a closely related B2B go-to-market role
  • Advanced proficiency with LeanData for lead routing
  • Advanced proficiency with Salesforce
  • Deep working knowledge of the Lead, Contact, Account, Campaign, Activity, and Opportunity data models in Salesforce
  • Strong command of funnel dynamics, measurement, and analytics
  • Ability to diagnose conversion issues
  • Ability to build analyses
  • Ability to translate findings into clear, data-driven recommendations for senior stakeholders
  • Clear, structured communicator
  • Strong stakeholder management skills across GTM functions (Marketing, Business Development, Sales)

What the JD emphasized

  • end-to-end lead lifecycle
  • lead ingestion, routing logic, channel setup, data enrichment, and SLA governance
  • funnel performance
  • lead-to-opportunity performance
  • scalable process and systems improvements
  • pipeline generation performance
  • operational backbone of our GTM engine
  • AI-powered workflows