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Role Summary
The Sr. Marketing Strategy & Operations / Chief of Staff role is the strategic partner and operational anchor to the Head of Japan Marketing, responsible for shaping the operating rhythm of the organization and ensuring alignment, clarity, and execution across a complex, matrixed environment. This position requires deep, hands‑on experience in marketing operations, with a strong understanding of systems, workflows, data, and channels. The individual will create structure, streamline processes, and ensure Japan Marketing delivers on its priorities while clearly representing Japan’s needs to Corporate and International teams.
The ideal candidate is collaborative, low ego, and focused on driving what is best for the business. At the same time, they bring the confidence to guide senior leaders, influence decisions through clear narratives, and simplify complexity. Thriving in dynamic environments, they anticipate challenges before they arise, connect teams effectively, and build scalable marketing operations that enable the organization to adapt and succeed.
Key Responsibilities
Drive cross-functional alignment and execution
Design and maintain unified operating structures that help Japan Marketing work seamlessly with global and local stakeholders.
Lead major cross-functional initiatives end-to-end (e.g., long-term regional strategy, GTM alignment).
Build frameworks, planning cadences, dashboards, and governance models that keep teams focused and accountable.
Serve as the coordination hub for Corporate / International
Act as the primary liaison between Japan Marketing and Corporate/International strategy, operations, and planning teams.
Clearly represent Japan’s needs, challenges, and priorities in global forums.
Adapt global strategies and operating models to Japan’s market context.
Lead budget management and planning
Own the full budgeting cycle, including annual planning, QBRs, forecasting, and ongoing oversight.
Partner closely with Finance, International Ops, and Japan Marketing functions.
Build transparent budget tracking and scenario planning models rooted in marketing operations realities.
Strengthen organizational effectiveness
Establish and refine the operating rhythm of Japan Marketing (weekly reviews, dashboards, strategy reviews).
Lead annual planning, OKRs, performance tracking, and cross-team communication.
Improve collaboration across marketing functions by enhancing workflows and reducing operational friction.
Executive communications and strategic advisory
Prepare executive-level materials for Corporate and Japan leadership (business reviews, performance insights, funnel and pipeline analysis).
Synthesize market trends, customer insights and performance data into clear, persuasive narratives that influence decision-making in partnership with Product Marketing and Customer Marketing.
Act as a thought partner to the Head of Japan Marketing—anticipating risks, surfacing insights, and shaping strategic decisions.
What you'll have Deep marketing operations expertise
10+ years in marketing operations, business operations, consulting, PMO, or strategy experience with hands-on marketing execution exposure.
Strong understanding of marketing workflows, systems, data, functions, and performance metrics.
Ability to design and optimize scalable marketing operating models.
Strategic & operational excellence
Demonstrated ability to structure ambiguity, streamline processes, and build effective operating systems.
Strong planning, budgeting, forecasting, and financial management experience within a marketing context.
Cross-functional leadership & influence
Proven success aligning teams across global–regional–local structures.
Skilled at influencing without authority, steering senior stakeholders through clear storytelling and logic.
Low ego, collaborative mindset with strong conviction and business judgment.
Program & change management
Track record of leading complex, multi-workstream marketing or go-to-market programs.
Comfortable navigating rapid change and driving adoption of new processes and ways of working.
Hands-on approach with the ability to dive into details when needed.
Communication & executive presence
Japan + Global experience
Deep understanding of Japan market norms and how to operate within global/US-based organizations.
Fluency in English and Japanese strongly preferred.
Technical & analytical capability
Proficient with marketing dashboards, workflows, and performance reporting; experienced with tools like Workfront, Tableau, or similar.
Strong analytical and modeling abilities with advanced proficiency in Excel/Sheets.
Adobe for All Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in Like what you have read and keen to jump in? Think you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we are so much better together. We'd love to see where we can help drive Creativity for All together. Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. At Adobe Japan, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
** Let’s Adobe together**
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
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