Sr. Mgr, Applied Science, Personalization

Amazon Amazon · Big Tech · Seattle, WA · Machine Learning Science

Senior Manager of Applied Science at Amazon, leading a multidisciplinary team to build the next generation of personalized shopping experiences. The role involves developing state-of-the-art LLM-based techniques, deep learned transformer models for customer intent, and large-scale real-time multi-task ranking systems. The goal is to create AI primitive systems that empower other teams and directly impact millions of customers through personalized features.

What you'd actually do

  1. Own and drive the science and engineering vision and roadmap across multiple teams, setting a cohesive technical agenda that connects research investments to production systems and measurable customer outcomes
  2. Lead a combined organization of applied scientists and software engineers, building a culture of scientific rigor, engineering excellence, and rapid experimentation
  3. Architect and deliver end-to-end ML systems at Amazon scale — from model research and training through real-time serving infrastructure — for ranking, intent understanding, and personalization across all customers and countries
  4. Drive engineering best practices across the org, ensuring production systems meet Amazon's bar for reliability, latency, and operational excellence
  5. Represent the organization in leadership forums, influencing cross-org strategy and investment decisions across both science and engineering

Skills

Required

  • 8+ years of science or engineering team management experience
  • Master's degree in Computer Science (Machine Learning, AI, Statistics, or equivalent)
  • Knowledge of data structures, algorithm design, statistics, and system design
  • Experience building large-scale machine learning and AI solutions at Internet scale
  • Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives

Nice to have

  • PhD in Computer Science (Machine Learning, AI, Statistics, or equivalent)
  • 10+ years of building large-scale machine learning and AI solutions at Internet scale experience
  • Deep expertise in one or more of: LLMs, transformer architectures, recommendation systems, real-time ranking, or representation learning

What the JD emphasized

  • building large-scale real-time multi-task ranking systems
  • building AI primitive systems
  • state of the art LLM-based techniques
  • deep learned transformer-based models
  • Amazon scale
  • real-time serving infrastructure
  • customer facing features

Other signals

  • building large-scale real-time multi-task ranking systems
  • architect and deliver end-to-end ML systems at Amazon scale
  • building AI primitive systems to empower teams across the company