Sr. Operations Analyst, Government Affairs

Salesforce Salesforce · Enterprise · San Francisco, CA

This role supports the global Government Affairs (GA) team's operations, focusing on budget management, vendor compliance, political contributions, and CRM/AI adoption. It requires experience in operations, financial management, and government affairs, with a strong understanding of compliance and vendor processes.

What you'd actually do

  1. Oversee and manage the global Government Affairs Team's budget and finances. This includes managing all aspects of the Procure-to-Pay process (Purchase Orders, new vendor processing and communication, MPC/Coupa processing, invoice review/approvals) and providing comprehensive budget management and reporting.
  2. Serve as the primary internal expert and Point of Contact (POC) for vendor management, managing the full vendor lifecycle, including onboarding, ongoing communication, invoice processing, and acting as the first point of escalation for troubleshooting vendor issues. This role focuses on unique Government Affairs (GA) political tax forms and external vendors that require specialized compliance knowledge. Act as the POC for ethics and integrity, managing compliance issues that impact the GA team.
  3. Manages the sensitive State and Local (S&L) check pickup/delivery process. Mandate to implement a clear, proactive internal process for advanced notification and distribution lists. Acts as the POC for ethics and integrity for compliance issues impacting the GA team, e.g., working with @Leila Seed on reporting numbers for overall spending with trade associations, lobbying, etc., that is funneled into political engagement and Environmental Social Governance (ESG) reports.
  4. Manages GA CRM improvements and innovation, including V2MOM reporting, drives CRM and AI adoption, and ensures Best Practice Enablement across the GA organization. This also includes supporting key operational processes and initiatives to enhance team efficiency and strategic execution.
  5. Assists with GA hosted events globally, such as Government Speaker Series, roundtables, hosted government delegations, and other events as required, working closely with the REWS teams globally. Support Executive visits as required and needed when managed by the Government Affairs team.

Skills

Required

  • operations
  • financial management
  • government affairs
  • vendor management
  • procurement
  • compliance processes
  • CRM systems
  • reporting
  • process improvements
  • event support
  • logistical coordination
  • communication skills
  • organizational skills

Nice to have

  • Bachelor's degree in Business, Finance, Political Science, or a related field

What the JD emphasized

  • unique Government Affairs (GA) political tax forms
  • specialized compliance knowledge
  • sensitive State and Local (S&L) check pickup/delivery process
  • ethics and integrity
  • compliance issues