Sr Operations & Strategy Associate, Pricing & Incentives

Uber Uber · Consumer · Buenos Aires, Argentina · Operations

This role focuses on strategic operations and financial management within Uber's pricing and incentives team, aiming to drive marketplace growth through capital allocation, incentive governance, and performance management. It involves identifying business needs, translating data into actionable strategies, optimizing processes, and collaborating with cross-functional teams to improve marketplace efficiency and user experience.

What you'd actually do

  1. Strategic Ownership: Proactively identify business needs and issues. Prioritize among projects to define the best path to meet strategic objectives
  2. Business Sense: Translate insights from operational and financial metrics into strategy and action plans. Develop and apply understanding of the levers that move our business
  3. Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach
  4. Process Optimization: Implement, optimize, and scale core analyses and processes, regularly reviewing performance
  5. Product Improvement: Propose features or improvements that could improve the experience on and efficiency of our marketplace, measuring their impact and prioritizing them, in order to advocate for their development. Collaborate with Product teams around the world to execute new launches
  6. Stakeholder Management: Lead cross-functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal

Skills

Required

  • 5+ years of professional experience
  • Guide teams through strategic decision making based on data analysis and interpretation
  • Experience getting in the weeds of data, balanced with the ability to see the big picture
  • Portuguese or Spanish and English proficiency
  • Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner
  • Promote a team environment where individuals can communicate and contribute freely and express themselves
  • Actively seek out diverse opinions and feedback
  • Ability to optimally manage and prioritize complex operations that require the support of peers and other teams and deliver results in a fast and ambiguous changing environment
  • maintaining high-quality work standards
  • Communicate change in a way that addresses concerns and clarifies impact on the team and the individual
  • Ability to plan complex or multi-faceted projects, defining timelines, deliverables, interdependencies, and resource allocation
  • delegate tasks and responsibilities to appropriate team members

Nice to have

  • Experience working with Cross Functional teams
  • Background with P&L responsibilities
  • Experience in Operations, Consulting or related
  • SQL
  • Python
  • visualization tools

What the JD emphasized

  • strategic capital allocation
  • incentive governance
  • investment performance management
  • marketplace growth
  • optimize investment decisions
  • P&L performance
  • business opportunities
  • strategic investment initiatives
  • budget asks
  • sizing impact
  • building recommendations
  • cross-functional stakeholders
  • highest-priority opportunities
  • marketplace dynamics
  • competitive movements
  • evolving business priorities
  • efficiency and scalability
  • design incentive strategies
  • manage allocation frameworks
  • track P&L performance and BvAs
  • continuously improve the efficiency of incentives
  • investment levers
  • cross-functional and high-impact role
  • fast-paced environment
  • solving complex marketplace problems
  • influencing strategic business outcomes at scale
  • Strategic Ownership
  • Proactively identify business needs and issues
  • Prioritize among projects to define the best path to meet strategic objectives
  • Business Sense
  • Translate insights from operational and financial metrics into strategy and action plans
  • Develop and apply understanding of the levers that move our business
  • Problem Solving
  • Identify the root cause of risks and opportunities
  • propose multiple, practical solutions
  • weigh tradeoffs to recommend best approach
  • Process Optimization
  • Implement, optimize, and scale core analyses and processes
  • regularly reviewing performance
  • Product Improvement
  • Propose features or improvements that could improve the experience on and efficiency of our marketplace
  • measuring their impact and prioritizing them
  • advocate for their development
  • Collaborate with Product teams around the world to execute new launches
  • Stakeholder Management
  • Lead cross-functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal
  • Data-Driven Mentality
  • Guide teams through strategic decision making based on data analysis and interpretation
  • Experience getting in the weeds of data, balanced with the ability to see the big picture
  • Communication
  • Interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner
  • Teamwork
  • Promote a team environment where individuals can communicate and contribute freely and express themselves
  • Actively seek out diverse opinions and feedback
  • Executional Excellence
  • Ability to optimally manage and prioritize complex operations that require the support of peers and other teams and deliver results in a fast and ambiguous changing environment
  • maintaining high-quality work standards
  • Communicate change in a way that addresses concerns and clarifies impact on the team and the individual
  • Planning & Organization
  • Ability to plan complex or multi-faceted projects, defining timelines, deliverables, interdependencies, and resource allocation
  • delegate tasks and responsibilities to appropriate team members
  • Experience working with Cross Functional teams
  • Background with P&L responsibilities
  • Experience in Operations, Consulting or related
  • Data analysis tools: SQL, Python, and visualization tools