About the Role
As we are scaling our Grocery and Retail business, we are looking for a Sr Account Strategist to lead our partnerships with our strategic retailers.
You'll be responsible for managing operations and designing and executing growth strategies to improve our partners’ performance on the Uber Eats marketplace.
What You Will Do
As a Sr Partner Manager, you will support the growth of our partners by translating our global vision into a merchant-specific strategy and plan focusing on operational excellence and growth initiatives.
- Sales Strategy & Execution: Build and implement strategic plans. Exceed revenue targets through upsell and cross-sell initiatives, using data to identify growth levers and engaging internal specialists when needed. Lead and support complex commercial renegotiations, aligning internal stakeholders and partner priorities to drive sustainable, long-term value.
- Client Success & Retention: Act as the main point of contact for the partner’s HQ, holding C-level relationships and driving high satisfaction through proactive support. Lead Joint Business Planning and QBRs, continuously working to enhance performance and value on the platform.
- Operational Mindset: Go beyond strategy, this role also requires a strong hands-on approach. You’ll need to support operational execution alongside your team, stepping in where needed to troubleshoot partner issues, improve KPIs, and ensure day-to-day excellence.
- Stakeholder Management: Align with cross-functional stakeholders across local, regional, and global teams. Act as a generalist with the agility to collaborate across functions (Specialist teams, Ops, Support) to solve partner problems, adapt to local franchisee needs, and ensure the overall success of the partnership.
What You Will Need
- Minimum 5 years experience in consulting, account management, business development, ideally within a tech company or scale-up.
- Strong exposure to sales strategy, long-cycle negotiations, and managing complex, high-value partnerships.
- Comfortable operating with C-level stakeholders and aligning cross-functional teams to deliver business outcomes.
- Data-driven and analytical, with a strong understanding of KPIs and performance metrics.
- Proactive, solution-oriented mindset with the ability to operate autonomously and make strategic decisions.
- Comfortable using AI tools.
- Proficiency in English and German.
Bonus Points
- Existing knowledge on the grocery & retail industry
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.