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About the Team The Grow Attach team sits within Post Booking Experiences at Expedia Group. Our mission is to help travelers complete their trips — and unlock meaningful growth for EG — by surfacing the right "next thing to book" (a car, a stay, things to do, ground transportation) at the right moment across every post-booking surface: Confirmation, Trips, Home, in-path, email, and push.
Attach is one of the highest-leverage growth levers in post-booking, and we're at an inflection point. The Trips experience is undergoing a major redesign into a contextual, state-aware hub, and the AI-powered experiences we are building are changing how travelers engage with their bookings. We're hiring a Senior Product Manager to be the single-threaded owner of Attach on Trips — ensuring that as Trips is reimagined, Attach shows up intelligently, contextually, and effectively in every new surface. This is a highly cross-functional role with immediate visibility and measurable impact.
In this role, you will:
- Own product strategy, vision, and roadmap for Attach on Trip Management surfaces — including the redesigned Trip Summary and Trip Details experiences — using data, experimentation, and traveler insights to drive prioritization and measurable outcomes (attach rate, recommendation CVR, CTR), while protecting guardrail metrics like DUET, TSSR, and call propensity.
- Own the end-to-end product lifecycle for Attach experiences embedded inside Trip Management — from discovery and requirements through delivery, A/B testing, launch, and post-launch optimization — coordinating across Attach, Trip Management, Personalization/NBA, and Agentic AI teams.
- Translate ambiguous intersections between two roadmaps (Grow Attach and Trip Management) into clear, data-informed product requirements and success metrics, partnering with engineering, design, data science, and XD to deliver scalable, resilient solutions that work across web and native.
- Lead cross-functional planning, alignment, and execution by clearly communicating priorities, trade-offs, and timelines across multiple partner teams, and by managing dependencies across services, domains, and parallel workstreams (Contextual Trip Summary MLP, Post-Booking Property Expert, Attach as a Platform rollout).
- Leverage quantitative and qualitative analysis — including A/B experimentation, funnel analysis, and traveler research — to evaluate how Attach modules (NBA CTAs, recommendation carousels, savings banners) perform in new contextual surfaces, and continuously improve customer experience and business impact.
- Demonstrate familiarity with AI-driven systems, tools, and workflows and apply AI/ML concepts to real product surfaces — specifically shaping how Attach should (and shouldn't) show up inside agentic experiences like the Post-Booking Property Expert, and partnering on NBA and LLM-powered recommendation strategy so AI-enabled capabilities safely improve traveler and business outcomes.
Minimum Qualifications:
- Bachelor's degree in a technical, quantitative, or business-related field, or equivalent practical experience in product management or a closely related discipline.
- Relevant product management experience driving outcomes for digital or technology products at scale, including owning roadmap, requirements, and delivery for a product, service, or key capability.
- Demonstrated ability to define and measure product success through data, experimentation, and customer insights, with hands-on experience using metrics to guide decisions and trade-offs.
- Proven experience working with engineering and other partners in an agile or iterative development environment to ship features or services end-to-end, including system/API considerations and operational readiness.
- Experience working within or across a multi-service or multi-team environment, managing dependencies and aligning stakeholders toward shared product goals — ideally where your roadmap is tightly coupled to a partner team's host surface.
Preferred Qualifications:
- Demonstrated experience taking products from concept to scaled adoption, including product discovery, validation, launch strategy, and ongoing optimization in a complex or matrixed organization.
- Experience shipping merchandising, cross-sell, attach, or recommendation experiences in travel, marketplaces, or high-volume consumer e-commerce — especially on post-booking, account, or trip-management surfaces.
- Experience leading product strategy and execution for platforms, services, or ecosystems that operate at scale, including managing technical trade-offs, performance, reliability, and long-term maintainability (e.g., adopting platform components as the canonical UI across multiple host surfaces).
- Track record of using advanced analytics, experimentation, and data instrumentation to drive product decisions, optimize customer journeys, and inform portfolio or roadmap investments.
- Experience shaping product direction where AI/ML-enabled capabilities are part of the solution, including safely integrating AI-driven tools, workflows, or agentic experiences (e.g., LLM-powered assistants) in collaboration with engineering and data partners — with a strong point of view on user trust and guardrails.
- Exposure to AI/ML productization patterns such as ranking, recommendation, personalization, next-best-action, or decision-support systems, and the ability to translate these concepts into practical product opportunities and requirements.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
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