Sr. Product Manager, Global Token Services

Visa Visa · Fintech · Foster City, CA

Visa is seeking a Sr. Product Manager for their Global Token Services team. The role involves defining product and market requirements, establishing business specifications, collaborating with cross-functional teams, analyzing data, identifying product gaps, tracking industry trends, coordinating with regional teams for regulatory compliance, participating in client discussions, managing the product backlog in an agile environment, and triaging critical issues. The ideal candidate will have extensive experience in product management within the e-commerce and payment industry, with a focus on driving product strategy, go-to-market, and client solutioning.

What you'd actually do

  1. Defining product and market requirements by understanding the needs of issuers and merchants/token requestors during token processing.
  2. Establish detailed business requirements and specifications for existing and new services and products.
  3. Collaborate deeply with-in product and other cross-functional teams such as development, architecture, testing, integration, design etc.
  4. Analyze data to provide actionable insights and iterate product capabilities.
  5. Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value.

Skills

Required

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • E-commerce and payment industry knowledge
  • Experience in driving product strategy and go to market
  • Client solutioning experience
  • Product experience that enables excellent user experiences, especially with services for e-commerce or payment systems or financial systems
  • Strong collaboration and communication skills with the ability to effectively work cross-organizationally
  • Demonstrate strong customer centric mindset
  • Successful demonstration of product delivery in either or both Agile (e.g., scrum) and waterfall software development methodologies
  • Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
  • Creativity and resourcefulness to overcome unexpected roadblocks
  • Proven track record of taking ownership and driving meaningful results
  • Ability to deliver initiatives from conception through completion
  • Superior analytical and problem-solving skills to synthesize and communicate complex information effectively

Nice to have

  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • Experience demonstrating strong leadership, self-motivation, accountability, and team player

What the JD emphasized

  • E-commerce and payment industry knowledge
  • Experience in driving product strategy and go to market
  • Client solutioning experience
  • Product experience that enables excellent user experiences, especially with services for e-commerce or payment systems or financial systems
  • Demonstrate strong customer centric mindset
  • Proven track record of taking ownership and driving meaningful results
  • Ability to deliver initiatives from conception through completion