Sr. Product Manager, North America Languages Experience

Amazon Amazon · Big Tech · Seattle, WA · Project/Program/Product Management--Non-Tech

This role is for a Senior Product Manager focused on enhancing the shopping experience for Spanish and French-speaking customers in North America. The role involves identifying gaps in the customer journey, driving solutions, and envisioning innovative experiences leveraging AI/ML and generative AI. The primary focus is on delivering improved customer experiences within the consumer domain, with AI/ML being a tool to achieve product goals rather than the core craft of the role.

What you'd actually do

  1. Effectively work back from the customer to define the ambiguous into meaningful problem statements and solutions
  2. Build roadmaps that prioritize development based on business impact
  3. Calculate quantitative value for prioritization and development justification
  4. Manage the end-to-end development process from problem identification, requirements gathering, solution design, coding, and implementation
  5. Communicate complex requirements, project status, and tradeoffs, across tech and business stakeholders spanning all organization levels

Skills

Required

  • 5+ years of product or program management, product marketing, business development or technology experience
  • Bachelor's degree or equivalent
  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience as a product manager or owner
  • Experience owning technology products

Nice to have

  • Experience in influencing senior leadership through data driven insights
  • Experience working across functional teams and senior stakeholders
  • Master's degree or above in Management, Business Administration, Economics, Engineering, or Marketing
  • Experience with data and analysis tools including Microsoft Excel and SQL
  • Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
  • Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences
  • Fluency in Spanish or French

What the JD emphasized

  • AI/ML
  • generative AI
  • Spanish
  • French