Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Why You’ll Love This Role
Cribl's growth depends on how reliably we can turn intent into revenue while keeping our systems, data, and teams in sync. The Sr. Product Manager, Opportunity-to-Order (O2O) Systems will partner closely with business stakeholders to shape the roadmap for the systems, workflows, and data that govern how we structure deals, generate quotes, approve commercial terms, set up accurate renewals, and track ARR.
This role sits at the center of Cribl's revenue lifecycle, connecting sales execution, commercial design, and operational scale by owning the systems and data that make quoting, approvals, contracting, and renewals work. It is a high-impact role for someone who likes untangling complex systems, translating abstract revenue and risk questions into clear product direction, and using AI and automation thoughtfully to improve predictability, speed, and confidence across the business.
You will report to the Manager, Product, Enterprise Applications.
** As An Active Member Of Our Team, You Will…**
As Sr. PM, O2O Systems, you will shape a portfolio that makes Cribl's revenue lifecycle more predictable, scalable, and insight-driven.
- **Revenue Systems & AI Strategy: **Establish a clear product vision for how Salesforce, DealHub, Ironclad, Clari, and adjacent tools, including AI, work together to support deal design, quoting, approvals, contract workflows, and renewals.
- **CPQ Evolution: **Guide how DealHub and related CPQ patterns evolve so that complex deal structures, ramps, and subscription changes remain simple for users to configure, price, and approve as Cribl's product mix and commercial models expand, while keeping the experience ready for AI-assisted selling and approvals.
- **Revenue Insights & Automation: **Strengthen the underlying data models, validation patterns, and integrations across systems so that ARR reporting, forecasting, and AI use cases rest on reliable, well-defined revenue data rather than fragile one-off logic.
- **Contracting & CLM Workflows: **Influence how Ironclad and Salesforce work together so that contracts, questionnaires, and security artifacts are easy to generate, review, and connect back to the quotes and opportunities they support, structured in ways that unlock AI-assisted review and insight.
- **Portfolio Clarity & Stakeholder Partnership: **Bring durable structure to a complex program landscape so that stakeholders have a clearer view of how pieces fit together, what is changing, and how those changes affect planning and execution at a strategic level, not just at a ticket level.
- **AI Innovation: **Create space for well-designed AI experiments with clear hypotheses, guardrails, and success measures, so the business can tell which AI investments are actually improving revenue outcomes and where to scale or pivot.
- **Change Management & Long-Term Resilience: **Ensure that changes to RLM and CPQ systems, including large initiatives and incremental AI and automation work, are introduced with the right discovery, design, testing, UAT, deployment, and hypercare patterns so improvements are stable in production and sustainable as Cribl's business evolves.
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.
** If You’ve Got It - We Want It**
**Product management experience: **5+ years of progressive product management in B2B SaaS, with direct ownership of revenue, CPQ, or opportunity-to-order systems and the stakeholder complexity that comes with them.
**O2O Systems background: **Hands-on experience with modern CPQ (DealHub, Salesforce CPQ, or similar) in a Salesforce Sales Cloud environment, with a strong understanding of how quoting, approvals, subscription management, and renewals connect across the revenue lifecycle.
**AI-forward mindset: **Demonstrated history of defining and shipping AI use cases in internal business workflows, not only prototypes, including the judgment to know where AI is helpful and where it is not.
**Opportunity-to-Order domain knowledge: **Strong understanding of opportunity stages, quoting and approvals, discounting patterns, renewals, and ARR or revenue modeling in a modern SaaS business.
**Systems thinking & data quality: **Comfort reasoning about how data flows through integrated systems, including how field definitions, ARR logic, and integration design affect both day-to-day operations and the reliability of inputs to AI and analytics.
**Stakeholder partnerships: **Proven ability to build strong relationships across a wide set of stakeholders with differing priorities and vocabulary to align product initiatives with broader company goals.
**Measurement & experimentation: **Experience using data and metrics to assess product impact, define success, and make the case for continued investment or course correction.
**Technical collaboration: **Able to work effectively with engineering systems teams, translating business requirements into product direction, surfacing implementation tradeoffs, and writing clear acceptance criteria.
**Communication: **Exceptional written and verbal communication skills, with the ability to make complex systems, AI concepts, and tradeoffs understandable to a wide range of audiences.
Preferred Qualifications
- Experience with DealHub or another modern CPQ solution in a Salesforce-centric environment.
- Experience with Salesforce-centric integrations supporting opportunity, quote, and renewal flows and their reporting needs.
- Familiarity with Ironclad and CLM patterns that connect contracts back to Salesforce opportunities and quotes.
- Exposure to IT general controls (ITGC) requirements and how O2O patterns intersect with those needs.
- Experience building or scaling agentic workflows or AI-assisted automations for revenue, sales, or legal teams.
- Comfort working in a high-growth, remote-first environment.
- Curiosity about practical AI in internal business systems.
- A sense of humor, and a love for goats.
** Salary Range** ($105,000- $164,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-KJ1 #LI-Remote
**Bring Your Whole Self ** Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.