Sr. Program Manager, Employee Experience Strategic Initiatives

Adobe Adobe · Enterprise · San Jose, CA +1

This role is for a Senior Program Manager within Adobe's Employee Experience Program Management Office (EX PMO). The primary focus is on leading strategic HR initiatives, portfolio management, and operational excellence to improve employee-facing programs and operations. While the role encourages the use of AI tools for efficiency and innovation, it does not involve building or directly managing AI models or systems as its core function. The role emphasizes program management, change leadership, and cross-functional collaboration to deliver impactful HR solutions.

What you'd actually do

  1. Lead Strategic HR Initiatives: Partner with HR leadership and collaborate across COE partners to drive key strategic HR programs and processes.
  2. Portfolio Management: Support design and build of our EX portfolio management framework and approach, with focus on bringing visibility across programs and enabling cross-functional collaboration, resourcing, and prioritization.
  3. Operational Excellence: Identify, design, implement, and scale process and technology improvements.
  4. Champion End User Experience: Drive scalable solutions with a focus on usability, global and local relevance, and continuous improvement.
  5. Cross-Functional Leadership: Partner with global and regional Employee Experience, Communications, IT, Legal, and Finance teams to align on goals, co-create solutions, and ensure smooth execution.

Skills

Required

  • 7+ years of experience in program management, portfolio management, or operations in global, matrixed organizations, preferably within HR
  • Outstanding ability to program manage multiple complex initiatives and operations, especially transformational change initiatives
  • Experience designing, implementing, scaling, and optimizing global HR processes and programs
  • Demonstrated ability to build relationships and partnerships at all levels of the organization, identify and align diverse perspectives, and advise and influence senior partners
  • Ability to use critical thinking skills to breakdown sizable problems into meaningful pieces, and leverage data to derive insights
  • Superb judgment and integrity, including excellent decision-making skills
  • Excellent communication, written, and verbal skills, and solid attention to detail
  • Comfort with ambiguity, a can-do attitude, and the ability to learn, grow, and take on expanded duties as business needs evolve
  • Familiarity with project management tools and methodologies, as well as basic technical understanding to effectively communicate with technical teams

What the JD emphasized

  • AI Fluency: Continuously experiment, innovate, and incorporate AI tools to drive efficiencies, optimization and innovation.