#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.
About The Team Since launching the service in Japan in Sep. 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers. We have seen incredible customer love and acceptance over the past seven years of Uber Eats in Japan. We started in Tokyo and now our service is nationwide in all 47 prefectures. 2024 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.
About the Role
We are looking for a Senior Sales Operations Analyst who will be responsible for driving the sales strategy, planning & analysis, while also removing blockers for the Japan sales team to accelerate the growth for our merchants.
Additionally you will be regularly interfacing with Global & Regional teams while managing sales projects related for Japan and driving internal cross-functional planning.
The role faces a wide range of opportunities and challenges, with ambitious goals for the coming years. Unlocking and addressing these will require strategic thinking, operational excellence and organizational agility.
Your Impact in Role :
- Sales Strategy: Deep diving into complex processes and challenges at a country or segment-specific levels, and leverage internal networks where needed.
- Project & Stakeholder Management: Lead cross-functional initiatives, employing strong project management, stakeholder management and teamwork skills to successfully execute in a constantly changing and complex environment
- Insights and Analysis: Regularly run deep dive analysis to uncover the root causes of issues. Identify the most appropriate solutions and evaluate the potential or actual success of initiatives by combining complex data analysis and modeling (e,g; Country sales reporting, performance analysis)
- Sales Governance: Forecasting, Target Setting & Performance Tracking
The Experience You'll Bring:
- Must have at least high business level English & Japanese Fluency (verbal/ written)
- 3+ years professional experience in consulting / business intelligence / sales operations or experience related to implementing sales project
- Must be familiar with sales operations / rev operations programs of work
- Proven experience in delivered programs of work across complex stakeholders or highly matrixed organisations
- Ability to take initiative in a constantly-changing work environment and execute quickly.
- Basic understanding of CRM (e,gSalesforce) (objects types, field types, record types, dashboard/report types)
- Highly advanced analytics skills- dealing with complex data sets using excel/google sheets (SQL a big plus).
---- Preferred Qualifications ----
- Bonus point for experience in building out account management teams, or/and L&D within a transactional sales organization
- Set up and maintain BI tools, infrastructure, and integration with company data sources
- Agile mindsets
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.