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Description
The Customer Systems Team is looking for an experienced Site Reliability Engineer. In this role you will design, build and deliver highly scalable, reliable, secure cloud infrastructure which powers the applications and services used by Apple’s customers every day. You will work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions. If infrastructure as code, automation and intelligent monitoring excites you then this is the job for you.
In this highly visible position, you will:
Responsibilities
Innovate, architect, build, and document highly available, scalable, reliable, secure Infrastructure Troubleshoot application specific, network, system & performance issues Build and maintain CI/CD infrastructure to enable fast delivery cycles for software engineering teams Envision and build automation tools to deliver infrastructure services reliably and in a repeatable fashion Collaborate with other site reliability engineers, software engineers, quality engineers, to gather, define, and analyze non-functional/technical requirements
Minimum Qualifications
5+ years of experience in designing and building resilient, large-scale, low latency, cloud and on-prem Infrastructure including Compute, Storage, and Network 3+ years of experience with deploying/managing Kubernetes using Helm Experience with Shell Scripting, Python, or Ansible Experience in monitoring using Splunk, Grafana, Prometheus, Alertmanager Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS Experience in setting up and managing CI/CD pipelines Bachelor's or Master's in Computer Science or equivalent experience
Preferred Qualifications
Excellent problem solving, critical thinking, and interpersonal skills Good communication skills to collaborate with distributed teams Experience with Cassandra, MongoDB, Couchbase databases, AWS S3 or similar storage technologies Experience in deploying, monitoring and supporting java applications Experience with ArgoCD and GitOps model Experience in defining, monitoring and achieving key operational metrics like MTTR and SLO Experience with GenAI tools in workflow automation for infrastructure management Ability to learn new technologies in a short time
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
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Apple accepts applications to this posting on an ongoing basis.