Sr Strategic Operations Manager, Commercial Logistics

Uber Uber · Consumer · New York, NY +1 · Operations

This role is for a Sr Strategic Operations Manager in Commercial Logistics at Uber. The primary focus is on operationalizing and scaling emerging logistics solutions by driving execution across commercial and shipper-focused workstreams. The role involves translating business priorities into scalable operational solutions, shaping near-term execution and long-term operating strategy, and leading cross-functional initiatives in a fast-evolving environment. It requires a strong owner mentality, balancing strategic thinking with detailed operational execution.

What you'd actually do

  1. Own Commercial Workstreams: Lead critical commercial and shipper-focused initiatives within the logistics integration and operating model buildout
  2. Represent Shipper Needs: Engage with shippers and commercial stakeholders to understand business requirements. identify opportunities, and translate shipper insights into scalable operational solutions
  3. Drive Cross-Functional Execution: Coordinate execution across Product, Tech, Operations, Legal, and Commercial teams to ensure successful delivery of key initiatives and drive alignment on strategically important decisions
  4. Shape Operating Strategy: Use operational insights, shipper feedback, and business learnings to help define scalable long-term logistics operating strategies
  5. Build Commercial Capabilities: Develop and operationalize commercial workflows, onboarding processes, and operational frameworks that support launch readiness and sustainable growth
  6. Manage End-to-End Execution: Oversee milestones, risks, dependencies, and stakeholder alignment across assigned workstreams while balancing strategic problem-solving with hands-on execution

Skills

Required

  • 4+ years of experience in strategy, operations, commercial operations, business operations, or analytics in high-growth or matrixed environments

Nice to have

  • Proficiency in Excel and/or Google Sheets
  • Experience leading cross-functional initiatives and driving execution across multiple stakeholders
  • Strong problem-solving and organizational skills with the ability to operate independently in ambiguous environments
  • Experience building or scaling commercial operations, operational workflows, or business programs in fast-moving organizations
  • Experience helping define operational strategy in ambiguous, zero-to-one, or rapidly scaling environments
  • Strong communication and stakeholder management skills with the ability to influence cross-functional teams without direct authority
  • Experience operationalizing new products, partnerships, or commercial capabilities
  • Ability to balance strategic thinking with detailed operational execution and move effectively between high-level strategy and operational detail
  • Familiarity with logistics, delivery, retail, marketplace, or platform-based business models is a plus

What the JD emphasized

  • operationalize and scale emerging logistics solutions
  • translating business priorities into scalable operational solutions
  • define both the near-term execution approach and the evolving long-term operating strategy
  • comfortable operating in ambiguity
  • building structure from the ground up
  • leading cross-functional initiatives
  • defining strategy
  • driving operational execution
  • owner mentality
  • balance detailed operational execution with broader strategic thinking
  • operationalize new products, partnerships, or commercial capabilities