At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
F5 is seeking an experienced Business Systems Analyst (BSA) with a focus on Coupa to join our Employee Experience (EX) team, providing dedicated support and strategic implementation for our EMEA and APJC regions. In this role, you will be the key liaison between the Finance/Procurement business stakeholders and the technology team, responsible for optimizing the Coupa platform and related P2P (Procure-to-Pay) processes to meet the unique requirements and compliance standards of the regions you support.
Responsibilities
- Coupa System Expertise & Ownership: Serve as the subject matter expert (SME) for the Coupa platform within the EX organization, with a primary focus on configuring, optimizing, and supporting P2P modules (e.g., Procurement, Invoicing, Expenses, Sourcing).
- Regional Business Partnership (EMEA/APJC): Partner directly with Finance, Procurement, and Legal teams in the EMEA and APJC regions to capture detailed business requirements, analyze local regulatory needs, and translate them into functional design specifications for Coupa solutions.
- Functional Configuration & Implementation: Drive the end-to-end delivery lifecycle for Coupa enhancements and new features, including requirement gathering, functional design, configuration, testing (UAT support), and deployment, ensuring local compliance is met.
- Process Optimization & Best Practices: Analyze current P2P and Spend Management business processes, identify gaps, and propose solutions within Coupa to drive standardization, efficiency, and adoption across the supported regions.
- Integration Support: Work closely with the Integration Engineering team to define data mapping and integration logic between Coupa and other enterprise systems (e.g., Oracle, Workday, ERPs), ensuring regional data integrity.
- Documentation & Training: Create and maintain comprehensive documentation, including process flows, functional specifications, and training materials for end-users and support staff in EMEA and APJC.
- Production Support & Issue Resolution: Provide Tier 2/3 functional support for Coupa, troubleshooting complex issues, analyzing root causes, and implementing effective, timely resolutions.
Qualifications
- Experience as a Business Systems Analyst or Functional Consultant focused on Finance or Procurement systems.
- Hands-on experience with the Coupa platform, including configuration and implementation of core modules (Procurement, Invoicing, Expenses, Contract Management).
- Demonstrated experience supporting or implementing Coupa for organizations with a significant presence in the EMEA and/or APJC regions, including knowledge of regional statutory/tax requirements and localizations.
- Strong understanding of end-to-end Procure-to-Pay (P2P) and Spend Management processes.
- Proven ability to bridge the gap between business requirements and technical implementation, translating complex business problems into clear functional and technical specifications.
- Experience working with integration methodologies and understanding API/integration documentation for connecting Coupa to ERP/Financial systems (e.g., Oracle, SAP).
- Excellent analytical, communication, and presentation skills, with the ability to effectively engage and influence stakeholders across different cultures and time zones.
- Self-starter with the ability to work independently and manage multiple concurrent projects.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or** @myworkday.com)****.**
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.