Sr. Technical Account Manager, Socal

at Wiz · Enterprise · United States · Remote · Technical Solutions Management

This role is for a Senior Technical Account Manager responsible for driving customer adoption and value realization of the Wiz platform, acting as a technical advisor and liaison between customers and internal Wiz teams. The role supports revenue objectives and contributes to scaling the TAM organization.

What you'd actually do

  1. Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
  2. Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  3. Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
  4. Support and manage a book of up to 10 strategic customers, depending on size and complexity
  5. assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams

Skills

Required

  • Cloud and security industry expertise
  • Technical expertise
  • Customer-facing skills
  • Understanding of how large organizations leverage cloud, security, and SaaS technologies
  • Account Management and Customer Success

Nice to have

  • Develop documentation
  • mentor TAMs
  • develop an area of technical subject-matter expertise

What the JD emphasized

  • largest customers
  • customer-facing skills
  • hyper-growth company
Read full job description

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

Summary

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers.

Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team – you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers.

Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels.

**What you’ll do: **

  • **Be a Wiz Product and Cloud Security Expert – ** Serve as a trusted technical advisor throughout your customers’ Wiz journey
  • Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  • **Advocate for your Customers **– Understand, document, and represent your customers’ needs to internal Wiz stakeholders

*Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexity***Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams. **

**Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams ****Develop documentation, mentor TAMs, and develop an area of technical subject-matter expertise **

What you’ll bring

  • Overall
  • Technical Knowledge
  • Account Management and Customer Success

Benefits

Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.

Health & Welfare Benefits

  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)

Financial Benefits

  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)

Time Off

  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Compensation

Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.

This role may also include incentive compensation.

The annual base salary range for this full-time position is listed below.

US Base Pay Range

$130,400—$151,200 USD

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

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