Sr. Technical Program Manager

Microsoft Microsoft · Big Tech · Hyderabad, TS, IN · Technical Program Management

The role is for a Sr. Technical Program Manager within Microsoft's Engineering Operations (EngOps) team, focusing on driving operational excellence for Azure Reliability. The role involves designing solutions that prevent issues, embedding AI-powered automation, and turning signals into actions to deliver customer impact. Success requires advancing operational autonomy, quality, and security through continuous learning, governance, and responsible AI practices. The role is customer-obsessed and AI-curious, aiming to build scalable ML infrastructure for autonomous, reliable, and secure cloud systems.

What you'd actually do

  1. Drive a cohesive vision across teams, providing customer-centric input on priorities, communicating status and updates, while creating clarity on objectives to be delivered.
  2. Ability to create general contractor framework to deliver horizontal reliability initiatives.
  3. You can influence various engineering roles from engineer to engineering leadership.
  4. You are the creator and advocate of the Story (the why) and are responsible for describing the value and promoting the work at the appropriate external and internal venues.
  5. Define what success looks like, how we measure it, and how we get there.
  6. Create an inclusive work environment where every team member can bring their full and authentic self, where all voices are heard, and the team can deliver their best work as a result.

Skills

Required

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of experience managing cross-functional and/or cross-team projects

Nice to have

  • Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 6+ years experience managing cross-functional and/or cross-team projects
  • 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos)

What the JD emphasized

  • AI-powered automation
  • ML infrastructure
  • responsible AI practices