Come, join a fun-loving, diverse, and creative team at Amazon, involved in building innovative new technologies for delivering billions of customer packages at the customer doorstep! The Last Mile Technical team owns the technical solutions that helps deliver billions of packages world wide. We are instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Optimization, Artificial Intelligence (AI), and Machine Learning solutions.
Our team is seeking a Technical Program Manager to manage large, complex programs with multi-year projects. In this role, you will be responsible for managing cross-cutting programs across the Last Mile org and our partners, delivering large scale solutions that span multiple businesses, technology, and operational teams. These projects will include initiatives, such as, rolling out new technology to new geographies as we expand, creating technical solutions to support new businesses and strategic Amazon initiatives, and building great technology platforms that can scale to Amazon’s size and global market places.
The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will have a well-rounded technical background in current e-commerce and supply chain technologies. You will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a seasoned TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
Basic Qualifications
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience as a technical lead, systems engineer, or technical program manager with significant experience in complex systems
- 7+ years of project/program management experience
- 5+ years of work with software development lifecycle from conception to delivery experience
- Bachelor's degree in Engineering (Industrial or Mechanical), Operations Research, or related fields
- Experience developing and executing/delivering product and technical roadmaps
- Experience managing programs across cross-functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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