The KDP Tandem team owns the author experience for creating audiobooks from companion eBooks. The team is responsible for developing features that enable KDP authors to create audiobooks (internally called VVABs — Virtual Voice AudioBooks) using an existing eBook's metadata and manuscript — powered by machine-learning text-to-speech technology.
We are looking for a Senior Technical Program Manager to drive delivery across this complex, multi-service domain. You will own program planning, cross-team coordination, dependency management, and launch readiness for new features and marketplace expansions. You will work in a fast-moving environment where competitive pressure, evolving TTS technology, and complex business model decisions require a TPM who can balance speed with quality and make sound trade-off recommendations.
Key job responsibilities
- Own the program plan for Tandem features and initiatives, including milestones, deliverables, dependencies, and launch criteria across KDP, Audible teams
- Drive cross-team coordination across the full VVAB lifecycle: publishing pipeline, Title Setup Add-on, bookshelf integration, eligibility, post-publish sync, subscription/Audible+ integration, royalty reporting, and store UX
- Manage the technical roadmap across phased delivery — including multi-marketplace expansion, voice/language additions, audio file upload, and KDP Select/KU integration
- Identify, assess, and mitigate program risks
- Define and track launch readiness criteria across engineering, CRM/content review, legal, finance, and customer experience
- Drive mechanisms (e.g., weekly program reviews, dependency trackers, escalation paths) to maintain velocity and transparency across partner teams
- Author and present program status documents to senior leaders across organizations.
- Partner with product management to evaluate trade-offs between speed-to-market and feature completeness, and recommend sequencing decisions
- Own cross-service operational excellence — monitoring, alarming, and runbook coverage across Tandem's service portfolio
A day in the life The Tandem team owns the full VVAB lifecycle: the publishing pipeline (creation, review, update, unpublish), the Title Setup Add-on (pricing, voice selection, pronunciation configuration), bookshelf integration, eligibility management, post-publish eBook-to-VVAB sync, subscription integration with Audible+/KDP Select, royalty reporting, author notifications, content administration (CAPA), and store UX features. The team works with multiple engineering teams spanning KDP, Audible.
This role requires someone who thrives in ambiguity, can decompose large cross-team programs into executable plans, and communicates effectively with both engineers and senior business leaders. You will work closely with product managers, software development engineers, UX designers, content review teams, legal, and finance to deliver a product that serves millions of authors worldwide.
Basic Qualifications
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually