Sr. Technical Training Instructor, 3p Service & Collision

Rivian Rivian · Auto · Dallas, TX +1 · Service

This role is for a Sr. Technical Training Instructor at Rivian, focusing on developing and delivering mechanical repair training for their 3rd Party Certified Service & Collision Repair Network. The instructor will collaborate with various teams to create training content, provide live virtual training, and manage the operations of a regional training hub. The role requires strong leadership, initiative, and expertise in automotive technical training.

What you'd actually do

  1. Collaborate with a world-class training team that will develop online, virtual, and instructor-led mechanical training for Rivian’s 3P Certified Network
  2. Engage and educate technicians who will perform service and mechanical repair functions on Rivian vehicles.
  3. Work alongside the larger Training Organization at Rivian to create industry-leading training.
  4. Provide live Virtual Training sessions for technicians in a remote environment.
  5. Interact with the Training Development Team as a service/collision subject matter expert.

Skills

Required

  • 5+ years’ experience with demonstrated leadership in an automotive technical training environment
  • Strong familiarity with developing a training course that includes everything from curriculum development to delivering to technicians
  • Demonstrated experience in driving service training on complex subjects
  • Open to travel (+50%) to provide training throughout North America
  • Valid driver’s license with a clean driving record
  • Willingness to work in a fast-paced and cross-functional environment
  • Appropriate interpersonal styles and communication methods to work effectively with internal and external partners
  • Able to work efficiently under a high amount of work/stress

Nice to have

  • Equivalent practical experience or a BA/BS degree
  • Automotive Collision / Mechanical Repair Technician background
  • Familiar with learning management platforms and how to navigate them
  • Experience working with technical content