Overview
We are looking for a Sr Technology Consulting professional. The person in this role will have a currently active MPO TOP SECRET/SCI with Polygraph Security Clearance as issued by the U.S. Federal Government.
The Sr Technology Consultant uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. In this role, you will: Engage others appropriately to understand and define customer requirements. Communicate the business value of planned solutions to customers/ partners. Identify technical and business risks in programs and proposes mitigations. Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Improve Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Identify opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Collaborate with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provide input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Facilitate, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Responsibilities
Technical Delivery
Follow the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintain tools with up-to-date skills and availability.
Participate in project planning and develops project documents by identifying the risks and dependencies. Communicate the business value of planned solutions to customers/ partners. Identifies technical, business, and security risks in programs and proposes mitigations. Assist project managers/architects in preparing for steering committee (e.g., developing artifacts). Manage their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).
Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Share lessons learned with workgroup and consultant community.
Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives. Align solutions with the intent of the architecture.
Lead meetings with customers/partners to understand business needs. Use business, industry, security, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engage others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized.
Manage escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, maintaining a security-first mindset and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.
Business Development
Identify opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitate, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft product, including security to facilitate trust in the services, and developing new offerings for the domain. Drive innovation and digital transformation. Ensure the use of the existing intellectual property (IP).
Intellectual Property Management
Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provide feedback on Managed IP for continuous improvement, reports IP gaps, review IP to be considered for harvesting and curation and ensure it is logged for consumption. Improve Industry Solutions offerings quality and collaborate with portfolio and solution teams by providing feedback.
Operational Excellence
Complete operational tasks and readiness and ensures timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS). Follow Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Lead by example and guides team members on operational tasks, readiness, and compliance.
Pre-Sales Support
Collaborate with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive, Industry Solutions Delivery Engineering & Architecture Group) in the pre-sale process by understanding business and security requirements and providing industry and technical input and/or solution offerings to help shape the deal. Support drafting proposals and/or statement of work (SOW).
Provide input on staffing and skill requirements and ensures SME involvement to define security capacity for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.
Readiness
Learn new technologies or services based on business demands and industry trends and evaluate their impact on security posture, revisiting the Industry Solutions Delivery (ISD) Learning Portfolio for Security to deepen understanding of security considerations.
Obtain relevant accreditations and certification(s) as advised by domain leadership team.
Identify certification and readiness plans in partnership with World Wide Learning. Lead or participate in relevant technical communities and conduct training sessions to evangelize technology and/or offerings based on availability. Mentor team members and act as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field OR equivalent experience. 3+ years leadership experience in relevant area of business OR equivalent experience.
Other Requirements:
Security Clearance Requirements:
Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings:
• The successful candidate must have an active U.S. Government **Top Secret Clearance **with access to Sensitive Compartmented Information **(SCI) **based on a Single Scope Background Investigation (SSBI) with Polygraph.
Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role.
Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification:
This position requires successful verification of the stated security clearance to meet federal government customer requirements.
You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification:
This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Additional or Preferred Qualifications
5+ years leadership experience in relevant area of business.
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**