Sr Veterinary Services Compliance Manager

Chewy Chewy · Retail · Boston, MA

Chewy is seeking a Sr. Veterinary Services Compliance Manager to lead and develop compliance programs for veterinary services. This role involves ensuring adherence to regulations, coordinating with legal counsel, conducting audits, and implementing process improvements. The ideal candidate will have extensive experience in veterinary services compliance within a corporate structure.

What you'd actually do

  1. Provide direction and expertise in the planning, development, coordination, implementation, and evaluation of compliance issues related to veterinary services at Chewy.
  2. Support regulatory training, account set up and monitor controlled substance handling at Chewy Vet Care locations.
  3. Coordinate with legal counsel to identify and assess laws, rules, regulations, and guidance, as set forth by the applicable government agencies and industry standards to assist the business with building and maintaining compliant operations.
  4. Facilitate, coordinate, or conduct assessments and audits to identify areas of risk in the veterinary service area and draft standard operating procedures and process improvement plans to address potential concerns.
  5. Assist veterinary services teams in establishing processes and procedures; overseeing training; and conducting ongoing compliance education.

Skills

Required

  • 5+ years with multi-jurisdictional veterinary services experience within a corporate structure
  • Demonstrated experience designing, developing, implementing and scaling programs within a corporate structure
  • 10+ years clinical experience in veterinary hospital
  • Strong ability to operate independently, manage competing priorities, and exercise sound judgement in ambiguous or evolving regulatory environments
  • Proven ability to influence cross-functional stakeholders and drive adoption of compliance initiatives
  • The ability to move quickly; intellectually curious and willingness to learn new areas of business and experience

Nice to have

  • Licensed Veterinary Technician (LVT/CVT/RVT)
  • Experience with Controlled Substance Compliance in the Veterinary setting

What the JD emphasized

  • multi-jurisdictional veterinary services experience within a corporate structure
  • designing, developing, implementing and scaling programs within a corporate structure
  • clinical experience in veterinary hospital
  • operate independently, manage competing priorities, and exercise sound judgement in ambiguous or evolving regulatory environments
  • influence cross-functional stakeholders and drive adoption of compliance initiatives