Staff Bpm, Platform & Product Engineering

1Password 1Password · Enterprise · United States, Canada · Remote · Technology

This role focuses on implementing and running the operating mechanisms for the engineering organization, ensuring alignment and efficient execution. It involves designing and managing planning cadences, leadership rhythms, and decision follow-through, with a significant emphasis on leveraging AI tools to enhance synthesis, reporting, and overall operational efficiency. The role partners closely with Product Operations and Technical Program Managers to ensure consistent planning and cross-functional narratives, particularly in the context of enterprise AI adoption.

What you'd actually do

  1. Design, run, and evolve core operating cadences for Platform and Product Engineering (e.g., delivery reviews, business reviews, leadership/all-hands inputs, calibration support), ensuring clear agendas, inputs, owners, and follow-ups — including AI-assisted agenda drafting, synthesis, and action tracking where appropriate.
  2. Partner with Product Operations, TPMs, and functional leaders to ensure end-to-end delivery status reporting rhythm and artifacts, leveraging AI tools to accelerate rollups, identify gaps, and spot emerging risks/dependencies.
  3. Synthesize cross-team updates into decision-ready narratives that clarify progress, risks, tradeoffs, and decisions needed — using AI tools to draft, summarize, and tighten narratives while applying strong judgment and fact-checking.
  4. Establish and maintain tracking for broader org programs and business initiatives across Platform and Product Engineering (e.g., planning/forecasting cycles, operating cadences, cross-org readiness work, and other non-delivery initiatives), including AI-supported signal detection (e.g., trend spotting, overdue follow-ups, dependency mapping).
  5. Identify opportunities to responsibly apply AI to reduce overhead and increase clarity (e.g., automated intake/triage, meeting capture and summaries, status rollups, FAQ/knowledge curation), and establish lightweight guidelines for quality, privacy, and traceability.

Skills

Required

  • 6+ years of experience in program management, business operations, or similar roles in a technology environment.
  • Proven ability to run cross-functional operating cadences and planning processes with multiple stakeholders.
  • Strong facilitation, stakeholder management, and written communication skills.
  • Comfort working in ambiguity and improving systems over time.
  • Demonstrated ability to use AI tools to improve speed and quality of synthesis, reporting, and documentation (with appropriate review, validation, and confidentiality practices).

Nice to have

  • Experience supporting an engineering organization and partnering closely with Product Operations and TPM
  • Experience with portfolio visibility and lightweight reporting to inform tradeoffs and prioritization.
  • Experience improving planning and operating rhythms at scale.
  • Experience operationalizing AI-enabled workflows (e.g., automated summaries, structured status rollups, knowledge management) in a way that improves outcomes without adding process.

What the JD emphasized

  • Demonstrated ability to use AI tools to improve speed and quality of synthesis, reporting, and documentation (with appropriate review, validation, and confidentiality practices)