Staff Full Stack Software Engineer, Churn

Dropbox Dropbox · Enterprise · Poland · Eng - Growth (Sub Team)

Staff Full Stack Software Engineer on the Churn and International Growth team at Dropbox, focusing on reliability, performance, and 0 -> 1 execution in new international markets. The role will support the push toward AI enabled products by contributing to a modern stack for rapid prototyping and dependable deployment, setting technical vision, leading full stack development, and defining architecture for cancellation and internationalization flows. This role will oversee a high impact portfolio focused on reducing churn and accelerating global growth, including the Churn Prevention Engine and various churn, down sell, and cancellation optimizations.

What you'd actually do

  1. Translate business requirements into clear, scalable technical solutions.
  2. Define and execute a multi year, multi team technical strategy with measurable impact.
  3. Align technical solutions with business goals in partnership with cross functional teams.
  4. Drive product innovation by balancing user needs, technical rigor, and business outcomes.
  5. On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Skills

Required

  • 12+ years of experience as a backend or full stack engineer with a track record of delivering scalable, reliable systems.
  • BS in Computer Science or a related field, or equivalent experience.
  • Strong expertise in backend technologies such as Golang and Python.
  • Strong expertise in frontend frameworks such as React.
  • Exceptional problem solving skills and the ability to turn user needs into effective technical solutions.
  • Solid understanding of best practices for building high performance, reliable, scalable services.
  • Excellent communication skills with the ability to collaborate across functions and present concepts clearly to both technical and non-technical stakeholders.

Nice to have

  • Excited by 0 -> 1 work and comfortable navigating ambiguity and shifts in direction.
  • Demonstrated experience improving systems and proactively identifying and solving complex technical problems.

What the JD emphasized

  • 0 -> 1 execution
  • 0 -> 1 work