Staff Product Analyst

Okta Okta · Enterprise · San Francisco, CA · BT People Legal and Finance Technology-155

Okta is seeking a Staff Order-to-Cash Analyst to optimize and support their end-to-end Revenue Recognition and Order-to-Cash (O2C) processes. This role will be a functional expert within the Technology Data and Intelligence (TDI) team, focusing on seamless integration and efficiency across financial operations. The analyst will be responsible for Zuora RevPro and NetSuite modules, including order management, billing, revenue recognition, and collections. They will lead discovery sessions, design and configure functionalities, troubleshoot integration errors, and leverage AI capabilities for process automation and compliance. The role also involves supporting audits and reporting requirements.

What you'd actually do

  1. Serve as the primary functional expert for Zuora RevPro (Revenue Recognition - ASC 606) and NetSuite Order-to-Cash (O2C) modules, including Order Management, Accounts Receivable, Billing, and Collections.
  2. Lead discovery sessions to gather, document, and analyze complex business requirements from global Revenue Accounting, Billing & Collections, and Order Management teams, translating them into robust functional specifications.
  3. Design, configure, and maintain core Zuora RevPro functionalities, including Performance Obligation templates, SSP policies, allocation rules, revenue treatments, revenue schedules, and month-end close processes
  4. Configure and maintain NetSuite Order Management, Advanced Billing, Usage Billing, Subscription Billing, and Collection Management.
  5. Troubleshoot complex data flow and integration errors across Salesforce to NetSuite and NetSuite to Revpro and other peripheral applications ensuring the accuracy of order, billing and revenue data.

Skills

Required

  • 8+ years of dedicated experience as a Product Analyst or Business Analyst
  • Hands-on experience in both Zuora RevPro (Revenue Recognition) and NetSuite Order-to-Cash (O2C) functions
  • Partner with Revenue Accounting, Billing & Collections, and Order Management teams to define requirements and translate business needs into scalable Zuora RevPro and NetSuite solutions.
  • Manage revenue recognition configurations in Zuora RevPro, including Performance Obligations (POB), Standalone Selling Price (SSP), allocation rules, contract modifications, revenue treatments, and foreign currency handling, ensuring ASC 606 compliance.
  • Hands-on NetSuite configuration (Order to Cash), SuiteFlow, SavedSearch, and Report building experiences
  • Collaborate with technical teams to ensure smooth integration of O2C processes with third-party systems such as Salesforce CRM/CPQ, Boomi, and data warehouse platforms.
  • Ensure end-to-end operational integrity by resolving complex bottlenecks in order flow, revenue recognition, and FX handling, while maintaining precise data accuracy across all financial reconciliations(Order to Cash).
  • Support NetSuite financial close and reconciliation activities, ensuring accurate and timely month-end processes for AR, revenue, billing, and deferred revenue recognition.
  • Utilize SuiteAnalytics, Workbooks, and RevPro Analytics to create dashboards and actionable insights for revenue visibility, billing performance, collections aging, and close metrics.
  • Apply GenAI and Agent AI tools to automate manual reconciliation, detect anomalies in O2C and revenue transactions, and streamline exception handling during close.
  • Support compliance, audit, and SOX reporting requirements, ensuring appropriate controls and documentation are maintained for revenue recognition and billing processes.

Nice to have

  • Knowledge of an IPaaS Solution (Celigo, Boomi iPaaS) or an integration tool is an advantage.
  • Zuora RevPro Certification and/or NetSuite ERP Consultant Certification are significant advantages.
  • CSPO (Certified Scrum Product Owner) or CBAP certification is a plus.

What the JD emphasized

  • Revenue Recognition
  • Order-to-Cash (O2C)
  • Zuora RevPro
  • NetSuite Order-to-Cash
  • ASC 606 compliance
  • ASC 606