Staff Product Designer, Aurora Ops Experience

Aurora Innovation Aurora Innovation · Robotics · Mountain View, CA · Product Design

Staff Product Designer for Aurora's Operations Experience Product Design Team, focusing on the Command Center overseer experience for monitoring and managing autonomous truck activity. The role involves end-to-end design, identifying pain points, creating prototypes, and collaborating with engineering and product teams to ship solutions. Desirable qualifications include experience in high-stakes environments and with generative AI tools.

What you'd actually do

  1. Own the end-to-end design for the Command Center overseer experience, ensuring supervisors have the clarity and tools needed to monitor real-time truck activity safely and efficiently
  2. Identify and solve the highest priority pain points for operations leads in their monitoring and intervention workflows
  3. Create high-fidelity prototypes in Figma to model and evaluate how the Aurora Driver communicates its status and intentions to the Command Center across digital touchpoints
  4. Work closely with cross-functional partners in engineering and product to define, explore, and ship solutions that support the efficient operation of our fleet
  5. Influence strategic direction by presenting design rationale to leadership and contributing new processes back to the broader design studio culture

Skills

Required

  • 8+ years of experience in product design
  • track record of leading complex, multi-workstream projects
  • A portfolio of exceptional product design and craft
  • Experience designing operational tools, dashboards, or workflow management systems
  • Strong interaction design skills
  • high bar for visual design
  • Ability to translate complex, evolving information architectures into intuitive and functional user experiences
  • Ability to manage multiple workstreams and drive cross-functional alignment with minimal support, identifying problems others might miss

Nice to have

  • Experience designing for high-complexity, high-stakes environments (e.g., autonomous vehicles, aviation, logistics, or medical systems) where safety is paramount
  • Experience with advanced prototyping techniques, including the use of generative AI tools or coded prototypes to test complex system behaviors
  • Beautiful visual design work
  • Proficiency in leading research initiatives in technical environments and translating findings into interaction models, service blueprints, and user interfaces

What the JD emphasized

  • high-stakes tools and workflows required to monitor and manage autonomous truck activity on the road
  • establish the interaction patterns that will set industry standards for how autonomous systems surface information to oversight teams in complex, real-world environments
  • Experience designing operational tools, dashboards, or workflow management systems
  • Experience designing for high-complexity, high-stakes environments (e.g., autonomous vehicles, aviation, logistics, or medical systems) where safety is paramount