Staff Product Manager, Knowledge

Deel Deel · Enterprise · EMEA · R&D

Staff Product Manager for Deel's Knowledge team, focusing on AI-powered knowledge distribution tools, content platforms, and information retrieval systems. This role will own the Knowledge Platform, Knowledge Apps, CMS, and AI-powered knowledge distribution tools, driving automation and intelligent maintenance of content systems, especially around global labor laws and compliance data. The goal is to transform proprietary expertise into a product, powering customer-facing and internal workflows.

What you'd actually do

  1. Own the Knowledge Platform and Knowledge Apps, CMS, and AI-powered knowledge distribution tools - used by thousands of customers and internal agents daily.
  2. Drive the automation and intelligent maintenance of large-scale, ever-changing content systems, especially around global labor laws and compliance data.
  3. Partner deeply with content, engineering, design, AI, support, legal, and GTM teams to build both backend systems and polished frontend experiences.
  4. Shape how knowledge is structured, stored, and distributed - from schema design to UX surface.
  5. Elevate Deel’s UI quality by using the Knowledge Hub as a flagship product for design and usability.

Skills

Required

  • 8–10+ years of experience owning complex internal + external products
  • Experience with Information Retrieval (AI Search, Ranking)
  • Experience with RAG
  • Experience with AI/LLM tooling
  • Experience with automated knowledge extraction
  • Experience with content platforms
  • Experience with structured data
  • Experience with CMSs
  • Experience with AI-enabled search
  • Systems thinking, abstractions, and schemas
  • Cross-org initiatives involving multiple stakeholders
  • Excellent communication skills
  • Ability to distill large volumes of input into actionable roadmaps
  • Ability to say 'no' with a better path forward
  • Focus on quality (content precision and frontend UX polish)
  • Operator skills
  • Agile ceremonies

Nice to have

  • Experience with compliance, legal or tax tech
  • Experience in global HR, payroll, or SaaS with structured compliance knowledge
  • Partnered with support, content, or legal ops teams at scale
  • Understanding of platform approach to building products

What the JD emphasized

  • AI-powered knowledge distribution tools
  • automated knowledge extraction
  • AI/LLM tooling
  • AI Search
  • RAG
  • content platforms
  • structured data
  • CMSs
  • AI-enabled search

Other signals

  • AI-powered knowledge distribution tools
  • automated knowledge extraction
  • AI/LLM tooling
  • AI Search
  • RAG