Staff Product Manager - Marketplace

Snorkel AI Snorkel AI · Data AI · Redwood City, CA +1 · 314 - Product

Product Manager for Snorkel AI's marketplace, focusing on expert contributors. The role involves defining product strategy, building features, and running experiments to optimize marketplace outcomes like matching efficiency, fulfillment quality, conversion, retention, and unit economics. Requires experience in fast-moving marketplaces, SaaS UI/UX, and working with enterprise customers. The company's mission is to help enterprises transform expert knowledge into specialized AI at scale.

What you'd actually do

  1. Define product strategy, build features, and run experiments that optimize marketplace outcomes, driving matching efficiency, fulfillment quality, conversion, retention, and unit economics.
  2. Partner closely with Operations, Research, Engineering, Analytics, and GTM teams to refine marketplace dynamics across supply, demand, pricing, incentives, and quality.
  3. Own our expert contributor product ecosystem.
  4. Build and optimize multi-sided marketplaces that maintain healthy economics, drive sustained engagement and retention, and deliver reliable, high-quality outcomes at scale.

Skills

Required

  • 7+ years of experience as a Product Manager
  • Experience building products for the gig economy, focused on supply-side onboarding, lifecycle management, user experience, quality, and other aspects
  • Strong SaaS UI/UX design sense and product-building experience
  • Experience working closely with enterprise customers and channel partners in the enterprise software industry
  • Demonstrated ability to hire, develop, and lead world-class product teams from the ground up
  • Educational background in computer science or related engineering practice

Nice to have

  • 8+ years of product management experience, including 4+ years working on marketplace, logistics, supply/demand, or growth systems.
  • Experience from a marketplace or platform-based organization
  • Strong analytical and problem-solving skills, with experience in metrics-driven decision-making, experimentation, and portfolio tradeoffs.
  • Demonstrated ability to partner closely with data science and engineering to deliver scalable, measurable outcomes.
  • Deep intuition and rigor around user behavior, incentives, and marketplace mechanics.

What the JD emphasized

  • real-world marketplaces where supply and demand must be continuously balanced
  • operational efficiency is critical
  • user experience directly impacts growth
  • maintain healthy economics
  • drive sustained engagement and retention
  • deliver reliable, high-quality outcomes at scale
  • optimize marketplace outcomes
  • driving matching efficiency
  • fulfillment quality
  • conversion
  • retention
  • unit economics
  • refine marketplace dynamics
  • supply
  • demand
  • pricing
  • incentives
  • quality
  • supply-side onboarding
  • lifecycle management
  • user experience
  • quality
  • metrics-driven decision-making
  • experimentation
  • portfolio tradeoffs
  • scalable, measurable outcomes