Staff Product Manager, Safety Experience

Discord Discord · Consumer · San Francisco, CA · Product Management

Staff Product Manager for Safety Experience at Discord, focusing on defining the vision, strategy, and roadmap for safety tools and age-appropriate experiences. This role requires leadership in a consumer platform, expertise in Trust & Safety, and experience with ML-based products, aiming to improve safety outcomes and metrics.

What you'd actually do

  1. Guide the product philosophy, vision, and roadmap for Safety Experience, developing user tools and age-appropriate experiences that improve safety outcomes.
  2. Be the authoritative product voice on age-appropriate experiences at Discord. Drive decisions with conviction, build executive-level alignment on high-stakes calls, and translate complex tradeoffs into clear recommendations
  3. Lead cross-functional execution across Engineering, Design, Data Science, Marketing, ML, Legal, Policy, and T&S Operations. Independently make decisions for your product area, drive buy-in with executive leadership, and act as a momentum catalyst for your team.
  4. Define and own key safety metrics like tool efficacy, detection accuracy, and false positive/negative rates
  5. Ensure your roadmap enables broader product goals across Discord, partnering with other Product teams like Engagement, Growth, and Nitro.

Skills

Required

  • 7+ years product management experience or experience building and shipping great software, including responsibilities driving prioritization, trade-offs, and timelines.
  • Track record owning complex product area at a consumer platform and driving executive-level buy in on your strategy
  • Deep expertise in Trust & Safety, teen safety, or a related field
  • Ability to communicate well with executives executives, cross-functional partners, and external stakeholders.
  • Experience partnering closely with Design to ship user-facing features
  • Experience partnering with Legal and Policy teams to translate regulatory requirements through to product decisions
  • Experience building and shipping ML-based products. You should be comfortable discussing precision/recall, model thresholds, and data pipelines with engineers.
  • Comfort making decisions with incomplete information, and resiliency in ambiguous, high-stakes environments

What the JD emphasized

  • ML-based products
  • age-appropriate experiences
  • Trust & Safety
  • teen safety

Other signals

  • product strategy
  • roadmap development
  • cross-functional leadership
  • ML-based products
  • Trust & Safety