Position Summary...
The Staff, Software Engineer plays a critical role in delivering scalable platform capabilities and driving the full software development lifecycle, including design, coding, testing, deployment, and maintenance. This position leads technical execution aligned with strategic roadmaps, applies cloud-native architecture principles, and integrates AI/ML components to enhance automation and product innovation. The role involves mentoring engineers, influencing architectural decisions, and collaborating across teams to translate complex requirements into actionable solutions. A commitment to engineering excellence, continuous improvement, and effective stakeholder engagement is essential to support business objectives and technical growth.
About the team: The Customer Care technology team develops and maintains advanced platforms supporting millions of customer interactions monthly. They manage a proprietary CRM system and intelligent workflows to enhance operational efficiency and resolution speed. By integrating Generative AI, the team improves agent productivity and delivers context-aware experiences. Members contribute to scalable, business-critical systems using cloud-native architecture and software design principles. This collaborative environment emphasizes technical excellence, continuous improvement, and innovation in AI-driven capabilities to effectively address evolving business needs.
What you'll do...
Provide technical leadership and drive adoption of best-in-class engineering practices while staying current with industry trends. Lead architectural design and build scalable, resilient solutions for evolving business needs. Act as a Subject Matter Expert, mentoring engineers and fostering technical excellence. Own and deliver medium- to large-scale projects by translating requirements into high-quality, well-tested code. Collaborate with cross-functional teams to ensure timely delivery and clear communication of risks and status. Troubleshoot and resolve production issues through root cause analysis and preventive actions. Partner with stakeholders to guide technical decisions, feasibility, planning, and execution. What you'll bring: 8+ years of hands-on Java development experience with strong coding and design skills. Exposure to Generative AI (GenAI) and agentic systems. Expertise in building RESTful APIs using Java/J2EE, Spring Boot, and related frameworks. Experience with unit testing (JUnit, Mockito) ensuring high code quality and coverage. Familiarity with Docker, Jenkins, and CI/CD pipelines for reliable deployments. Strong knowledge of relational and NoSQL databases and performance optimization. Experience building scalable microservices and distributed systems. Proficiency in Kubernetes, Splunk, Kafka, Git, and Maven. Strong debugging, problem-solving, and production support skills. Experience with cloud platforms (Azure or GCP). About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.
Benefits: Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
__Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. __
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area. Option 2: 6 years’ experience in software engineering or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years' experience in software engineering or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
809 11th Ave, Sunnyvale, CA 94089-4731, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.