Staff Software Engineer - Mpp Growth

Abnormal AI · Vertical AI · Bangalore, India · Hybrid · Multi-Product Platform

Staff Software Engineer to lead the APAC leg of the Multi-Product Platform division, owning the full customer journey from demo to onboarding. The role involves technical leadership, architectural decisions, and building foundational infrastructure for a growing App Store and self-serve onboarding experience. It operates at the intersection of product strategy, distributed systems, and international expansion, focusing on serving Global 2000 organizations and small businesses in cybersecurity.

What you'd actually do

  1. Lead and mentor a team of 15+ engineers, raising the technical bar while helping individuals grow into the best versions of their engineering careers.
  2. Drive the evolution of the Abnormal customer journey as we expand into international markets, enter the public sector, and serve new market segments.
  3. Own and develop complex, customer-facing features that simplify the Abnormal experience for the world's largest organisations.
  4. Define and uphold SLAs for our systems while maintaining a high standard for operational excellence — reliability is not optional at our scale.
  5. Partner with internal stakeholders and external customers to gather feedback and iterate quickly, turning insight into shipped product.

Skills

Required

  • 8+ years of experience designing and building web and distributed applications, deployed across multiple data centres.
  • 2+ years at staff level, with a track record of working across teams, mentoring senior engineers, and delivering high-impact outcomes.
  • Demonstrated experience leading multi-quarter, customer-facing projects from inception through to stable, high-quality operation.
  • Strong experience collaborating across multiple cross-functional teams (Engineering, Product, Design, and beyond).
  • Deep, well-formed opinions on technical excellence — spanning design, development, code quality, testing, debugging, and production operations.
  • BS degree in Computer Science, Applied Sciences, Information Systems, or a related engineering field.

Nice to have

  • Experience in cybersecurity or security-adjacent products.
  • Background at enterprise-level SaaS companies.
  • Familiarity with our stack: Python / Go, TypeScript, React / Redux, AWS, Kubernetes.

What the JD emphasized

  • customer-facing features
  • customer journey
  • international markets
  • public sector
  • market segments
  • SaaS companies
  • AWS
  • Kubernetes