Staff Solution Architect

Honeycomb Honeycomb · Enterprise · United States · Remote · Sales

Staff Solution Architect at Honeycomb, a company focused on observability tools. The role involves driving technical strategy for large deals, leading solution design, advising executives on AI-era observability, and leveraging AI tools. The position requires strong pre-sales, solution architecture, and hands-on technical experience in B2B SaaS, with a focus on cloud environments and observability principles. The role also involves influencing product direction and mentoring peers.

What you'd actually do

  1. Drive technical strategy on Honeycomb's largest, most complex deals, partnering with Strategic AEs and Sales Leadership across the region.
  2. Lead discovery, solution design, and executive conversations that connect Honeycomb's platform to real engineering and business priorities.
  3. Own the technical win. Shape the success criteria, guide the POCs, run competitive bake-offs, and build stakeholder conviction from first call to close.
  4. Advise engineering leaders and executives at global enterprises on AI-era observability, modern operations, and how great teams build and run software.
  5. Leverage AI tools and get efficient and creative while maintaining accuracy and reliability. Human-in-the-loop is a real thing!

Skills

Required

  • 7+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS
  • Track record of winning complex, high-value deals
  • Experience selling into developer, platform, SRE, or engineering-led organizations
  • Executive presence
  • Sharp solutioning skills
  • Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, API-driven architectures
  • Strong working knowledge of observability, distributed tracing, and OpenTelemetry
  • Comfort navigating code and implementation details across languages and frameworks
  • Strong instincts for unblocking deals
  • Experience owning complex POCs and evaluations
  • Collaborative, cross-functional approach
  • A point of view on where observability, developer tooling, and AI-assisted workflows are headed
  • Genuine enthusiasm for helping customers modernize

Nice to have

  • Familiarity with MEDDPICC or Command of the Message

What the JD emphasized

  • AI-era observability
  • AI-assisted workflows